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Job Detail
Company: University of Nevada Reno
Position: Coordinator, Technology Projects & Support.
Job Description: The Coordinator for Technology Projects and Support is a key part of the Associated Students of University Nevada (ASUN) Center for Student Engagement (CSE). The Coordinator ensures that current and future initiatives align with and support Nevada System of Higher Education (NSHE), University and student services recrutiment, persistance, graduation and diversity goals. The Coordinator reports to the Associate Director for Programs and Services and provides planning, design, installation and maintenance of technology in support of departmental goals and objectives. The incumbent coordinates the technology aspects of student elections and the campus monitor and software program. The Coordinator manages all databases, request for assessment and data of initiatives, and advises the Data Assessment Management team.
40% - Technology Projects Administration
• Oversee technology initiatives in support of ASUN/ CSE programs and services
• Direct the daily operations and implementation of technology efforts integral to operations of various programs including campus escort communications systems, campus-wide information monitors, various websites, video casts, podcasts, departmental technical support, hardware and software needs, online calendar of events and One Card system technology, phones, credit card machines, assessment and financial databases, list serves and ASUN e-mail addresses
• Administer and implement digital sign software (Visex)and various software technologies
• Monitor requests and negotiate contracts for purchase and installation of all technology equipment purchased through the ASUN Capital account including but not limited to radio station technology, communications and GPS equipment, desktop computers, hardware and software packages for personal and Macintosh computers, digital cameras and recorders, campus information printers, graphic plotters and scanners, etc.
• Maintain inventory of all ASUN technology equipment and oversee repairs of all equipment and warranty needs
• Administer and implement strategic plan in relation to division and university goals
• Train new users on use of technology around websites, hardware and software
• Create and maintain policy and procedure manuals for consistency
25% - Assessment
• Manage databases related to data and assessment
• Assist the Director with reporting data and assessment
• Compile data/statistics to support service funding and staffing
• Implement regular assessment of quality of service delivery and make relevant changes based on assessment results
• Use assessment data to support funding requests and use of human and capital resources related to CSE technology projects
• Use assessment results to strategically plan for future expansion of CSE technology projects
25% - Supervision and Training
• Supervise student employees including webmasters for various websites
• Hire, supervise, train, and evaluate student employment staff
• Supervise/monitor various programs including all ASUN / CSE technology support, campus wide information monitors, and websites
• Administer student employee development programs in use of technology
• Advise the Data Assessment Technology team tasked with utilizing mobile technology to assess various programs and services
10% - Professional Development
• Develop and present workshops and seminars at regional and national conferences
• Attend professional development workshops, conferences and trainings
• Represent Student Engagement, Student Life and/or the Division of Student Services in meetings, on committees and in work groups both on and off campus. Visit our website at

Job Requirements: Knowledge of:
• Desktop support, hardware and software (Mac and PC), radio station equipment, website management, information monitors, credit card machines, copiers, fax machines, one card system possibilities, video casts
• Higher education policies and procedures
• Design and layout techniques
• Student development theory
• Marketing and media strategy
• Computer science
• Database management
• Supervision/management
• Excellent research and analytical
• Facilitation
• Critical thinking/inquiry
• Excellent oral and written communication
• Persuasive and informational speaking
• Conflict resolutions
• Time management
• Interpersonal and human relation
• Customer service
• Proficiency in use of Mac and PC computers and applications including but not limited to Microsoft Office, e-mail and graphic design software
Ability to:
• Effectively identify technology issues
• Develop and apply multifaceted cost effective solutions
• Multitask
• Remain flexible and modify approaches to meet changing conditions
• Research technology possibilities for the student government
• Immediately evaluate complex situations and formulate innovative solutions
• Learn new technologies and apply them in the improvement of programs and services
• Work effectively with a diverse group of students, faculty, staff, administrators including the system office and Board of Regents as well as the general public
• Delegate tasks appropriately and effectively
• Work collaboratively with student leaders, employees, staff and other departments
• Respond and work during non-traditional (evening and weekend) hours
• Deal tactfully and professionally within stressful situations to make the most of student/faculty/staff input, suggestions, complaints
• Manage human and capital resources in the delivery of programs and services
Indicate the minimum qualifications which are necessary in filling this position:
Bachelor’s Degree and two years of experience in technology resource management, computer information systems, or related field
Job location: Reno-NV-89557-USA.
Employment Type: Full-time.
Pay Rate: -.
Contact Information
Name: Hollie Tracy-Ochoa.
Phone: 775-784-6515.
Fax: 775-784-1073.
Web Site URL:
Posted: 04/16/2013.
Job Code: 12630 .
Comments: To apply go to
Additional Information
Travel Required: None..
Relocation Cost: Not Paid.
Required Education Level: Bachelors .
Preferred Major: .
Required Years of Experience: -.


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