IT Intern

  • Flatiron
  • Raleigh, NC, USA
  • Feb 06, 2018

Job Description


Location: Raleigh, NC USA
Duration: Full-time Regular
Department: Intern/Co-op
# of Openings: 1
Req #: 2223


Work and train with the industry's finest professionals! Flatiron's Intern Program provides challenging and rewarding work opportunities for college students. As an Intern, you will be mentored and given the opportunity to apply your academic training and skills in a real-world setting.

In performing any number or combination of the following tasks, you shall support published corporate policies, set a productive and consistent work example, and be responsible to follow up on all tasks assigned. An IT Intern would be responsible for the following:

  • Install, diagnose, repair, maintain, troubleshoot, and upgrade all PC hardware/software and related equipment, with some installation and occasional troubleshooting of various networked components such as routers, switches, servers, access control systems, wireless access points, UPS's, and phone systems
  • Interface directly with regional IT management on various IT projects, remote jobsite spin-up's and teardown's, in addition, all outstanding issues pertaining to their assigned district
  • Respond toITSMbased tickets performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions
  • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels
  • Collaborate with systems engineers to ensure efficient operation of the company's desktop computing environment
  • Maintain an inventory of all front/backend equipment for their assigned district
  • Coordinate and liaise with LEC's, ISP's, and cabling contractors
  • Assist with the development of technical and procedural documentation as directed
  • Act as business liaison on assigned district and communicate business needs to IT management
  • Maintains knowledge of Flatiron's company values and strategic plan
  • Support published corporate policies
  • Perform additional assignments per management's direction

  • Interns/co-ops are required to be currently enrolled in Computer Science or a related field from an accredited institution
  • Advanced knowledge of Windows 7/8/10, Android & iOS, Active Directory, current protocols and networking concepts/principles


Some of the benefits you can expect as a Flatiron employee are:
  • Comprehensive compensation package and paid time off program
  • Industry leading 401(k)/RRSP
  • Medical/Extended Health Care, Dental, Vison and/or Provincial Medical
  • Wellness benefits & Employee Assistance Program
  • Tuition Reimbursement Program

Flatiron is an EEO/AA/ADA/Veterans employer.