Sr. Engineer - Enterprise SSD Customer Qualificaton

  • Samsung Semiconductor, Inc.
  • San Jose, CA, USA
  • Feb 09, 2018
Information Technology

Job Description

Samsung Semiconductor, Inc.

Engineering - Firmware • San Jose, California


We are looking for a qualified candidate to fill the position of Enterprise SSD Customer Qual Lead Engineer in the Enterprise SSD division at Samsung. The candidate will plan and manage execution of NVMe SSD qualification on customer systems that include enterprise servers and enterprise storage systems including Hyper-converged, SAN, NAS, Unified and Scale out systems. Candidate will work directly with customers in this role and manage their expectations. Candidate must research customer product portfolios and understand use case and access pattern as it applies to SSDs in these systems.

We are looking for someone with a BS and 10+ years of experience or an MS and 5+ years of relevant industry experience.


• Plan and manage execution of enterprise SSD qualifications in customer systems.

• Communicate directly with customers to understand qualification processes and test plans. Report status of qualifications and mange customer expectations.

• Manage and coordinate internal and customer test engineers to execute qual plans as per schedule. Teams will be both local and remote.

• Triage test failures and do a first level FA. Design and execute experiments to root cause defects and verify fixes in coordination with development teams.

• Provide feedback to functional test teams on issues seen in customer quals to better functional test coverage.

• Triage customer field issues and provide leadership and support for timely resolution of customer issues.

• Provide guidance to the Automation team to continue to improve and add to the existing framework.

  • System level experience with testing or development of enterprise servers and enterprise storage systems.
  • Proficiency in server operating systems especially system debug tools such as system logs

• Knowledge of enterprise storage/server system technologies such as BIOS/UEFI, virtualization, remote server management etc

• Expertise in storage test tools such as performance benchmarks, IO stress tools, protocol certifications, Test execution and bug management tools.
  • Experience with at least 1 storage protocol like NVMe, SAS or Fibre Channel

  • Experience with NVMe and PCIe protocol
  • Working knowledge of SSD technology
  • Scripting Language such as PERL or PYTHON

Samsung Semiconductor Inc (SSI), an equal opportunity employer, is a world leader in Memory, System LSI, and LCD technologies. Headquartered in San Jose, California, SSI is a wholly-owned U.S. subsidiary of Samsung Electronics Co., Ltd.- the second largest semiconductor manufacturer in the world and the industry's volume and technology leader in DRAM, NAND Flash, SSDs, mobile DRAM and graphics memory. It is one of the largest providers of system logic, imaging and LED lighting solutions, as well as providing advanced process design and manufacturing for fabless companies. Samsung Semiconductor, Inc. also has a research and innovation center with numerous labs providing product design and research in: logic, memory, image sensors, displays and mobile technologies. In addition, the company supports Samsung Display Company, the largest producer of LCD and OLED displays.

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