Residential Services Coordinator

  • Scripps College
  • Scripps College, North Columbia Avenue, Claremont, CA, USA
  • Feb 09, 2018
Full time Education

Job Description


Scripps College seeks a dynamic, team-oriented individual to provide leadership and oversight for housing operations under the direct supervision of the Director of Campus Life. The Residential Services Coordinator (RSC) will ascribe to the Scripps philosophy of providing a high quality residential experience for our students.  As a member of the Residential Life team, the incumbent will work collaboratively to effectively manage and execute the operational processes associated with the department, including but not limited to room selection, new student assignments, hall opening & closing, occupancy, building & room inventory, and housing accommodations.




This information is intended to be a descriptive of the key responsibilities of the position.  The list of essential functions below does not identify all duties performed by any single incumbent in this position.  Perform other duties as assigned.

  • Reporting directly to the Director of Campus Life, the Residential Services Coordinator will oversee the functions and process associated with housing operations.
  • Serve in the divisional on-call rotation and will be required to work traditional and non-traditional hours including nights, weekends, and some holidays.
  • Manage the assignment process for all residential students, utilizing housing management software (Residence by Symplicity)
  • Coordinate housing processes, including creating and disseminating communications regarding applications and assignments.
  • Ensure accuracy of data for operational and reporting purposes.
  • Develop monthly housing reports for the Director of Campus Life, culminating in an annual housing utilization and projection report
  • Research and suggest best practices for occupancy management.
  • Serve on the divisional duty rotation, acting as a first responder, responding to campus & consortium emergencies and students in crisis, in addition to participating in education and training for on-call staff.
  • Uphold college policies governing residential hall communities as outlined in the Guide to Student Life.
  • Coordinate Residential Life department processes, including but not limited to: Room Selection, Summer Housing, and New Student Assignments.
  • Support Residential Life department processes, including but not limited to student and career staff recruitment & selection, staff training and programming initiatives
  • Work closely with the Division of Student Affairs and Dean of Students Office in an effort to support the safety, health and well-being of Scripps students.
  • Attend all departmental and divisional meetings, including 1:1 meetings with supervisor.
  • Facilitate opening and closing procedures of residence halls for fall and spring semesters
  • Serve on departmental, divisional or institutional committees as assigned.
  • Participate in regular staff training and education.
  • Actively support for the College’s Principles of Community and Principles of Diversity in the performance of job duties.


Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Selected candidate will possess strong student development, counseling, and interpersonal skills.
  • Excellent verbal and written communications skills.
  • Effective organizational skills.
  • Demonstrated experience with housing operations, conflict resolution, and training.
  • Commitment to diversity, inclusion, and the ability to provide community building across a variety of communities.
  • Ability to handle multiple responsibilities and tasks simultaneously in a busy environment.
  • Good computer skills and demonstrated ability to work with a diverse group of students, faculty and staff.
  • Should be available to work some evenings and occasional weekends.



Bachelor’s degree is required; Master’s degree is strongly preferred from an accredited four-year college or university or any combination of education, training or experience that provides the required knowledge, skills and ability.

Experience working in housing/residential life is preferred. Experience working at a residential campus is preferred. Experience utilizing housing and conduct software is preferred (Symplicity & Maxient)





This is a regular, full-time, 12-month, benefits-eligible, exempt position. May be required to work weekends or holidays based on the needs of the College.

Staff is required to live on-campus in Scripps provided apartment.



Will supervise student employees.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is quiet to moderate. 


Physical and Mental Requirements

Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans. 


Sitting in a normal seated position for extended periods of time.  Reaching and extending hand(s) or arm(s) in any direction.  Finger dexterity required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard.  Communication skills using the spoken word. Ability to see within normal parameters.  Ability to hear within normal parameters.  Ability to bend and stoop, for example, to file.  Ability to move about.  Ability to lift and carry short distances up to 20 lbs., for example to lift or move office supplies, files, books and packages.


At-Will Employment

Regular employment at the College is for no specified period of time; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time.  Scripps College is an At-Will employer.  Employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.

Scripps College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, sexual orientation, gender identity, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local law.