PRIMARY PURPOSE/GENERAL DESCRIPTION:
The Technical Assistant for the Office of the Registrar provides technical support, quality assurance, and customer service for the Office of the Registrar. The Technical Assistant answers student, faculty, staff, and alumni queries pertaining to college policies, particularly regarding records and registration; conducts end-user testing of various office systems; enters, maintains, and validates the accuracy of historical and contemporary academic data; troubleshoots technical issues; assists with new systems implementations; and assists with a broad range of technical and administrative tasks. Work includes processing requests and inquiries at the front of the office. Training on policies, procedures, and systems in use at the College will be provided.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
This information is intended to be a descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES:
Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.
QUALIFICATION STANDARDS :
EDUCATION & EXPERIENCE:
Two years of related experience, preferably in a technical role or any combination of education, training or experience that provides the required knowledge, skills and ability
Experience in a college/university setting; registrar’s office experience is a plus.
LICENSES / CERTIFICATES:
HOURS & CLASSIFICATION AND STATUS:
This is a temporary, 3-year, full-time, non-exempt position.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to moderate.
Physical and Mental Requirements
Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans.
Sitting in a normal seated position for extended periods of time. Standing for extended periods of time. Reaching and extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal parameters. Ability to bend and stoop, for example, to file. Ability to move about. Ability to lift and carry short distances up to 20 lbs., for example to lift or move office supplies, files, books and packages.
Regular employment at the College is for no specified period of time; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Scripps College is an At-Will employer. Employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.
Scripps College is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, sexual orientation, gender identity, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local law.