Program Specialist

  • Cascade Energy
  • Park Ridge, IL, USA
  • Mar 29, 2018
Full time Energy and Utilities

Job Description


Cascade Energy, founded in 1993, specializes in industrial energy efficiency. Our work reaches throughout the Pacific Northwest and across North America, with clients ranging in size from small up to Fortune 500 companies. We are proud of our reputation for stellar, high quality work. We foster and value a culture of equals, initiative, and ownership. Contribution in all areas is encouraged. Cascade has offices in Portland, Oregon; Eugene, Oregon; Issaquah, Washington; Walla Walla, Washington; Pleasant Grove, Utah; Meridian, Idaho; Crystal Lake, Illinois; San Ramon, California; and San Diego, California.


At Cascade Energy, we believe in better. We come to work every day with a drive for continuous improvement and we dedicate ourselves to making industrial energy efficiency happen in smart, measurable, and sustained ways. We are always thinking about new ways to make things happen and achieve results. We offer energy efficiency program design and implementation, energy efficiency engineering, energy management services and software, and hands-on training and coaching.



Our teams are a reflection of our core company values, which are: do the right thing; put others first; seek shared success; learn constantly; and be industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our managers are ambassadors, representing Cascade Energy, striving to keep our values top of mind, working to ensure we are responsive, and consistently delighting our customers.



Cascade Energy seeks a detail oriented Program Specialist to provide a broad range of support services for our Strategic Energy Management (SEM) team, as well as provide overall administrative support for the office. Our SEM team facilitates trainings, utilizing powerful tools and information which enables our customers to strategically manage their energy use. The Program Specialist will be an integral part of the SEM delivery team, participating on various levels to move cohorts from initial planning to post-completion retrospective assessment.


This full-time, non-exempt position is located in our Chicago-area, IL office. Currently, our office is located in Crystal Lake, however, we will be moving to the Des Plains/Park Ridge vicinity around April 2018, in close proximity to the Metra UP/NW line. The Program Specialist reports to the Midwest Territory Manager. No travel is anticipated for this role.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Event planning, coordination, and logistics:

  • Provide logistical support for workshops, webinars, and other program events
  • Coordinate technical specialists
  • Carry out a variety of ongoing administrative and organizational tasks (no task is too small)


Project management and system/process improvement:

  • Manage, track, communicate regarding schedules, budget, activities, certifications, and progress
  • Communicate and interact with clients and participants in parallel with SEM coaches and technical leads in support of the execution of the coaches’ and leads’ work
  • Assist in the delivery of cohorts
  • Create and improve systems (on SharePoint or elsewhere) to manage training materials, schedules, tools, resources, and processes
  • Assist with the improvement of program tools


Energy models and savings reports support:

  • Collect energy performance data from program participants to update SENSEI and Monitoring Tracking and Reporting (MT&R) tracking sheets.  Review and interpret energy performance data at a basic level in support of SEM coaches and technical leads
  • Contribute to project completion or progress reports as a primary author, contributing author, or in a quality control capacity


SENSEI® (our proprietary energy management software) support:

  • Setup and maintain SENSEI® accounts
  • Structure SENSEI® saved views and push reports
  • Create, adapt, and distribute Tableau reports that are generated from SENSEI® data
  • Coordinate SENSEI® integration and model development


Materials and curriculum

  • Work with SEM delivery staff to promote continuous improvement of training curriculum by critiquing and editing for relevance, effectiveness, clarity, consistency, accuracy, and visual appeal
  • Assist with process design to maintain, store, and make SEM curriculum materials and tools accessible to team
  • Ordering and assembly of workbooks and toolkits


Provide administrative support to other activities including:

  • Business development support
  • Manage and track invoicing
  • Order and replenish office and kitchen supplies
  • Coordinate office mail, shipping, and deliveries
  • Manage equipment and tool inventories and check-out/check-in process




For this role, we seek candidates with a track record or superior performance, including:

  • Critical thinking with exceptional problem solving skills
  • Strong attention to detail and understanding of process, numbers, and calculations
  • Capable of managing multiple projects simultaneously in a time-efficient manner
  • Superb customer engagement skills. Ability to engage with internal and external customers, and exhibit strong listening and verbal communication skills 
  • Strong technical writing skills
  • Highly organized and able to manage time effectively
  • Strong proficiency with MS Office suite, with an emphasis on Excel skills
  • Presentation skills 
  • Able to work both independently and in a team environment
  • Initiative to be proactive, resourceful, and highly motivated with good communication skills and a results-oriented approach
  • Current driver’s license and registered vehicle to run regular office-related errands


  • Working knowledge of industrial energy management information system (EMIS) platforms
  • Proficiency with SharePoint





  • Bachelor’s Degree in Business Administration, Energy Management, or similar field or equivalent practical professional experience



Our total rewards include competitive pay and excellent benefits. These include health (90% paid for team member, 80% paid for dependents), vision, FSA or HSA options with an employer contribution, life insurance, short and long term disability insurance, 401k retirement plan with both a guaranteed 3% contribution and a profit sharing contribution, annual cash performance bonus, (8) paid holidays per year, paid vacation time, and paid sick time.



To apply, please submit an application via the Careers Page of our website. Applications cannot be considered unless a resume and cover letter (pdf’s please!) describing what about our team or the position resonates with you, and how your experience could make you a great fit for the role, are included. Professional references will be requested from finalists.


Please, no phone calls.

Please, no outside recruiters or agencies.

Cascade Energy is not able to provide sponsorship for work authorization in the U.S.


General-Other: Administrative-Clerical, Administrative Support, General-Other: Sales-Business Development, Project Management, Program Management, General-Other: Project-Program Management

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