Visiting Director of Parking
University of Illinois at Urbana-Champaign
The Parking Department maintains approximately 15,750 parking spaces in five parking structures including over 2,000-metered spaces, and over 140 surface parking facilities. The parking department is committed to excellence in customer service in meeting the varied parking needs of the faculty, staff, students and visitors of the University campus. Services provided by the department include permit sales, cash key sales, pay-by-phone short-term parking, conferences and special event parking.
Major Duties and Responsibilities:
1. Develop and manage all Parking department efforts in in strategic planning, resource allocation, and staffing decisions. The Director will have a broad range of independent decision-making authority regarding the management of the Parking department.
2. Develop and manage the direction, activities, and staff operations of the Parking department. These responsibilities include permit sales, parking enforcement, coordination of special events, parking lot maintenance, meter collections, mobile payment services, appeal management, signage and garage maintenance, technology services, bicycle pick up, citation collections program and new construction management.
3. Formulate, implement, and interpret programs and policies for the department.
4. Lead, organize, and manage the Parking Advisory Committee as an ex-officio member. Ensure appropriate input from campus stakeholders on important strategic and policy level decisions.
5. Provide high-level customer service in a diverse multicultural environment, including faculty, staff, students, visitors, and city partners.
6. Responsible for the design, execution, and effectiveness of a system of internal controls to ensure department operations are effective and efficient, department assets are safeguarded, department financial information is reliable, and the department complies with applicable laws, regulations, policies, and procedures. Fiduciary responsibility includes management of over $9 million in revenue.
7. Develop funding scenarios and provide financial analysis for major changes or additions to the parking budgets.
8. Develop business plans focused on the expansion and/or reduction of services, acquisition of equipment and supplies, and the implementation of new services and technologies.
9. Use best practices in the parking industry that are essential to enhance the university parking experience. This includes technology, social media trends, networking through professional development workshops, association meetings, and conferences specifically related to parking, technology, accessibility, traffic demand management, safety, and sustainability initiatives.
10. Develop marketing strategies to communicate with campus regularly via web site, newspapers, social media, internal and external correspondence, and deliver oral presentations regarding parking's current policies, fees, practices, and general parking information.
11. Lead collaborative relationships with shared services on behalf of the Parking department, with Human Resources, Business Affairs, Auxiliary Shared Information Services and Marketing.
12. Additional duties as assigned to further the mission of the unit/organization.
Position Requirements and Qualifications:
Required: Bachelor's degree.
Preferred: Master's degree and /or CAPP-(Certified Administrator of Public Parking) preferred.
Training, Licenses or Certifications:
Preferred: CAPP-(Certified Administrator of Public Parking)
Appointment Status: This is a 12-month, full-time visiting academic professional position.
Salary: Commensurate with experience and includes an excellent benefits package.
Proposed Starting Date: As soon as possible.
Application Deadline: May 27, 2018.
All candidates must complete an online application at jobs.illinois.edu prior to the application deadline for full consideration. Qualified candidates must upload a letter of application, resume, and contact information (name, address, telephone number, and email address) for three current professional references. Official transcripts will be required for all finalists. Individuals with diverse backgrounds are encouraged to apply.
For additional information regarding the application procedures, please contact: Illini Union Human Resources and Administrative Shared Services 217-333-3660 (phone) firstname.lastname@example.org
The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.
The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit go.illinois.edu/EEO. To learn more about the University's commitment to diversity, please visit www.inclusiveillinois.illinois.edu