Logistics Account Manager

  • Indianapolis, IN
  • Sep 20, 2018
Business Development

Job Description

We are looking for experienced logistics and transportation industry account managers/brokers! This position will source, secure and manage the transportation needs for new and existing Gampac customers. This includes daily conversations about freight lanes, rates and solutions Gampac has to offer. Consistently adding new customers, growing current accounts and current account modes of transportation is an essential function of Account Managers.


  • Sourcing and securing freight, carriers, and customers utilizing creative methods including but not limited to: Internet searches (DAT, Internet Truck stop), Past Contacts, Website leads, and Business Development leads
  • Creatively find new solutions for customers
  • Developing opportunities from the Business Development Team
  • Account management and growth of smaller assigned accounts by sourcing and securing opportunities from within each account
  • As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac
  • Ensure accurate data capture, data integrity and system entry in all customer related functions
  • Effectively utilize data and problem solving skills to proactively resolve customer issues
  • Create new customer account opportunities from prospecting, generating leads and end play calls
  • Lead Associates including scheduling, time tracking, performance feedback, and training
  • Monitor current loads and proactively identify, communicate and resolve issues for customers
  • Support A/R in collections of past due invoices for your customers
  • Other duties as assigned

  • BA or BS degree or equivalent experience
  • Minimum of one (1) year of brokerage experience
  • Basic understanding of brokerage operations and geographic freight markets
  • Prior demonstration of effective negotiation skills
  • Existing customer and/or carrier base is a plus
  • Ability to work in a fast paced team environment and possess independent work desires

  • Detail-oriented and meet scheduled activity deadlines

  • Positive, influential communication skills

  • Punctuality and a good work ethic are critical

  • Knowledge of Microsoft Office (Excel, Word, etc)

  • Experience with Transportation Management Software (TMS), a plus
  • Excellent customer service skills including the ability to effectively serve our customer's needs
  • Ability to pass a pre-employment drug screen and background check

Equal Employment Opportunity Employer M/F/Vets/Disabled.