Operations Specialist

  • Knack Collective
  • Seattle, WA, USA
  • Oct 17, 2018
Full time General Business Marketing

Job Description

Knack Collective is looking for an extremely detail oriented person that can work closely with our COO to manage day-to-day operations of the company. The ideal candidate will have a strong background in organizational structure and be familiar with a variety of different tools, including but not limited to: Salesforce, Slack, Box, and Workamajig. With a strong technical aptitude and ability to think outside the box to create business solutions, this person will have a passion for developing and implementing processes and procedures that will help optimize Knack’s workflow.


Marketing Communications


Job Duties 

  • Optimize the company’s organizational structure by helping develop and implement new tools and processes 
  • Ability to roll out and implement new tools and processes to an on-site and remote workforce 
  • Ensure all day to day operations are aligned with the Knack brand 
  • Monitor, evaluate, and troubleshoot the progress and performance of all internal operations 
  • Manage multiple projects while maintaining exceptional attention to detail and strong organization 
  • Work with Leads across multiple teams to establish best practices and procedures 


Required Skills & Experience 

  • 4+ years’ experience in operations 
  • Technical aptitude for cloud-based solutions and implementation strategies 
  • 3+ years’ in an agency setting 
  • 4-year degree from accredited University  
  • Start-up experience preferred 
  • Extremely detail oriented 
  • Proactive and deadline driven 
  • Highly motivated with the ability to thrive in an ever-evolving start-up environment  
  • Strong analytical skills with a proven track record of improving business insights  
  • Experience in developing best practices and processes across different teams 
  • Proactive, get it done attitude 
  • Ability to multi-task and keep up in a fast-paced work environment