Medical Records Clerk

  • Pueblo of Jemez
  • Jemez Pueblo, New Mexico
  • Mar 20, 2019
Professional Services

Job Description

Location: US-NM-Jemez Pueblo
Job ID: 2019-1324
# of Openings: 1
Category: Administrative/Clerical


The Pueblo of Jemez is a federally recognized sovereign Native American nation in central New Mexico with a 2014 population of 3,719. The Pueblo of Jemez government provides services to its citizens and protects them. It ensures that proper infrastructure are set up and well maintained for the people to be happy, safe and healthy. Current operations include health and human services, education services, police protection, emergency medical services, judicial services, public works, natural resources management, social services, housing and community development - most of which are funded by federal and state governments compacts, contracts and grants.

The Jemez Comprehensive Health Center is a Federally Qualified Health Center providing comprehensive primary care and preventive care and hosts a medical clinic, dental clinic, optometry clinic, pharmacy, radiology services, mental health and substance abuse services and several community health programs.

As a member of the Medical Records team, the Medical Records Clerk provides records management support to include classification, storage, archival, and retrieval of medical records.


  • The Medical Records Clerk provides record imaging services; acts as a contact point for document imaging software applications and issues, including scanning, control and retrieval.
  • Performs administrative duties; answers telephones; respond to inquiries from staff and the general public regarding medical documents, searches for and provides information and copies of official documents; solve routine problems associated with locating records and documents.
  • Documents and logs medical records.
  • Scans current and archived documents; performs image manipulation as required by the limits of the imaging system.
  • Maintains document storage databases using specialized imaging software applications and equipment.
  • Applies indexing and retrieval terminology according to established parameters.
  • Input data and data elements and verify accuracy of data entry according to procedures.
  • Reproduces documents back to original size, utilizing various printer hardware and software.
  • Cleans and maintains all imaging and microfilm equipment. Uses a computer to enter various data.
  • May enter related data and develop and manage databases and/or spreadsheet files and report formats.
  • Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports regarding the records process.
  • Organizes, maintains and purges various departmental files; develops indexing systems; photocopies and microfilms information as required.
  • Participates in the destruction of documents per department procedure.
  • Contributes to the overall quality of the unit's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
  • Represents the Pueblo with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.


To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience: High School diploma or General Equivalency Diploma (GED); AND one (1) year of administrative/clerical experience.

Certificates, Licenses, and Registrations:
  • Valid New Mexico Driver's license.

Knowledge and Skills

Knowledge of:
  • Basic policies and procedures related to personal computer, peripheral and accessory operation.
  • Computer automation and records management; business arithmetic.
  • Office administrative practices and procedures.
  • Principles and practices of medical records laws, codes and regulations.
  • Record keeping principles and practices.
  • Correct business English, including spelling, grammar and punctuation.
  • Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:
  • Performing specialized records management and support work.
  • Reading and explaining rules, policies and procedures.
  • Analyzing and resolving varied records-related problems.
  • Organizing, maintaining and researching departmental files and records.
  • Entering data into a specified computer format.
  • Sorting materials in alphabetical, numerical or chronological order without errors.
  • Compiling and summarizing information and preparing periodic or special reports.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Establishing and maintaining effective working relationships with those contacted in the course of the work.