Magnolia Pool Concierge, Bartender (Seasonal)

  • The Hotel at Avalon and Alphar
  • Alpharetta, Georgia
  • May 20, 2019
Customer Service

Job Description


Location: US-GA-Alpharetta
# of Openings: 1
Category: Housekeeping
Position Type: Temporary Part-Time
FLSA Status: Non-Exempt

About Us

Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives — a grand reimagining of resort environment, where guests are immersed in the timeless art of living well.

Here at the Hotel at Avalon, the "Good Life" is ever present in our benefits of becoming an associate! In addition to our Company's medical, dental, vision, and retirement benefits, Hotel at Avalon associates also enjoy free lunch or dinner during your shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site. In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world.

"Think of us as a guide to the extraordinary, a gateway to the unconventional, a beacon of good taste".

Overview

Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.

Responsibilities

  • Meet and greet guests as they arrive to the Magnolia Pool
  • Clean the pool area including, but not limited to, furniture, tables, decks, pool tiles, shower tiles, beach access walkway/elevator and cabanas
  • Collect and replenish pool towels and monitor inventory to minimize loss
  • Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc.
  • Maintains cleanliness of bar area, beer lockers, and refrigeration and storage areas to comply with health code standards.
  • Ensure Magnolia Pool is continually kept in a "show room" fashion = always presentable. Remove trash and other items from the pool deck and restrooms.
  • Promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control.
  • Ability to operate a keyboard and Point of Sale procedures. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
  • Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
  • Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Ensure all assigned inventory counts are accurate. Protect assets against losses and shoplifting.
  • Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures.
  • Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.
  • Monitor use of the facility and address and/or report potential hazards
  • Respond to guest inquiries and service issues in a timely, friendly and efficient manner
  • Provide guest with information regarding hotel and local area amenities.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform general Recreation duties, as needed.


Qualifications

  • Minimum 6 months customer service experience
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to bend, stoop, walk and lift/push/pull up to 50 lbs with or without reasonable accommodation
  • Must be at least 18 years old
  • Must be detail oriented, have high standards, and able to work independently


Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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