290 jobs found

MiTek® USA Inc., a subsidiary of Berkshire Hathaway, Inc. is the world's leading supplier of state-of-the-art, engineered connector products, engineering services, and computer-driven machinery for the building component industry. We provide the industry's most advanced, most comprehensive, and most innovative software for design and manufacturing. Our products and services are backed up by a team of industry professionals who are dedicated to one goal – making our customers successful.We are seeking a dynamic and motivated IT Secure Software Developer in our Chesterfield, Missouri office. This person will be responsible for instructing and checking the work of other software developers. Requires full technical knowledge and thorough understanding of business application of the project. Assists in scheduling and coordinating projects. May be involved in design phase of project as well. Works with Software leadership and technical staff to resolve problems with software and responds to suggestions for improvements and enhancements. Acts as team advisor on projects. Participates in development of software user manuals.

The Web Applications Administrator is responsible for implementation, integration, configuration, maintenance, and end user support of web applications including, but not limited to: enterprise resource planning; degree auditing; curriculum planning and advising; enterprise reporting; and event management. The Administrator designs, codes, and modifies web applications according to provided specifications. The Web Application Administrator has a growth mindset, is persistent in the face of obstacles, embrace challenges, and focuses on continuous improvement.

Polaris Alpha LLC.Req # 2666FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteBenefits Great Benefits Package!security clearanceJob Description TECHNICAL EXPERT - Embedded Hardware DevelopmentColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking expert- level computer scientists, electrical engineers, and embedded software developers to analyze, track, and identify current and future technologies of interest to our government customer. Furthermore, you will have the opportunity to mentor members of our technology design, development, testing, and documentation teams creating truly innovative technology.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of fifteen (15) years of experience in computer or electrical engineering or a related discipline.• Master's degree or PhD in Math, Science, Engineering, Engineering Management, or a related discipline from an accredited college or university is required.• Experience in embedded software/hardware development• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified security information or materials. Desired Skills Desired Qualifications:• Communications systems development experience• System on chip experience• Multi-chip module development experience Join now! PI103925433

Polaris Alpha LLC.Req # 2664FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteBenefits Great Benefits Package!security clearanceJob Description SENIOR SOFTWARE DEVELOPER - FAOS/Front-EndColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking a talented and experienced Computer Scientist, Engineer, or Software Developer to use his or her knowledge in the design, development, test, and documentation of FAOS software code. You will be part of a team of engineers creating front-end applications for a uniquely sophisticated signal processing technology.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of ten (10) years of experience as a software engineer or similar technical position.• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or a related discipline from an accredited college or university is required. A Master's degree in a relevant discipline can substitute for 2 years of experience.• Strong software programming ability with Javascript and MEAN Stack - MongoDB (or other NoSQL database), Express.js, Angular JS, Node.js• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified information or materials. Join now! PI103925408

Polaris Alpha LLC.Req # 2662FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteBenefits Great Benefits Package!security clearanceJob Description COMPUTER SCIENTIST - MEAN StackColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking a talented and experienced Computer Scientist, Engineer, or Software Developer to use his or her knowledge in the design, development, test, and documentation of FAOS software code. You will be part of a team of engineers creating front-end applications for a uniquely sophisticated signal processing technology.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of five (5) years of experience as a software engineer or similar technical position.• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or a related discipline from an accredited college or university is required. A Master's degree in a relevant discipline can substitute for 2 years of experience.• Strong software programming ability with Javascript and MEAN Stack - MongoDB (or other NoSQL database), Express.js, Angular JS, Node.js• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified information or materials. Join now! PI103925362

Polaris Alpha LLC.Req # 2663FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteBenefits Great Benefits Package!security clearanceJob Description COMPUTER SCIENTIST - Embedded LinuxColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking a talented and experienced Computer Scientist, Engineer, or Software Developer to use his or her knowledge in the design, development, test, and documentation of embedded software code. You will be part of a team of engineers creating uniquely sophisticated signal processing applications.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of five (5) years of experience as a software engineer or similar technical position.• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or a related discipline from an accredited college or university is required. A Master's degree in a relevant discipline can substitute for 2 years of experience.• Experience in embedded software/firmware development in both user-space and kernel-mode• Strong C/C++ programming• Strong Linux experience• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified information or materials. Desired Skills Desired Qualifications:• Low-level development experience - e.g. interrupt handlers, device drivers, controlling peripherals, reading/writing Flash memory, etc.• Experience porting the Linux kernel to other hardware platforms, like ARM-based platforms.• Experience with OpenWRT/LEDE distribution• Experience creating OpenWRT/LEDE and RPM packages for Fedora/Red Hat.• Experience bootstrapping a cross-development environment.• Understanding of GNU Make• USB protocol and driver experience• Experience with automake/autoconf suite• Experience supporting patches for projects• Python experienceJoin now! PI103925377

Polaris Alpha LLC.Req # 2661FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteBenefits Great Benefits Package!security clearanceJob Description SENIOR COMPUTER SCIENTIST - Embedded LinuxColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking a talented and experienced Computer Scientist, Engineer, or Software Developer to use his or her knowledge in the design, development, test, and documentation of embedded software code. You will be part of a team of engineers creating uniquely sophisticated signal processing applications.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of ten (10) years of experience as a software engineer or similar technical position.• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or a related discipline from an accredited college or university is required. A Master's degree in a relevant discipline can substitute for 2 years of experience.• Experience in embedded software/firmware development in both user-space and kernel-mode• Strong C/C++ programming• Strong Linux experience• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified information or materials. Desired Skills Desired Qualifications:• Low-level development experience - e.g. interrupt handlers, device drivers, controlling peripherals, reading/writing Flash memory, etc.• Experience porting the Linux kernel to other hardware platforms, like ARM-based platforms.• Experience with OpenWRT/LEDE distribution• Experience creating OpenWRT/LEDE and RPM packages for Fedora/Red Hat.• Experience bootstrapping a cross-development environment.• Understanding of GNU Make• USB protocol and driver experience• Experience with automake/autoconf suite• Experience supporting patches for projects• Python experienceJoin now! PI103925338

Polaris Alpha LLC.Req # 2659FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteBenefits Great Benefits Package!security clearanceJob Description TEST ENGINEERColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking a talented and experienced Test Engineer to support our efforts in or around Fort Meade, MD. The successful candidate will be able to flourish in the following project functions:• Conduct research into, and apply knowledge of, government test and evaluation concepts and related engineering, acquisition, and operations activities as needed to support the Testing & Evaluation activities• Assess operational and system performance requirements for testability and criticality to frame and prioritize T&E objectives and enable evaluation planning• Coordinate with program Systems Engineering (SE) and review T&E-related SE information to leverage functional analysis, system descriptions, parameter selection and dependencies,• Specify, validate, and adapt Modeling and Simulation for T&E use• Plan program and event level risk-tailored performance estimation and analysis of system and operational Effectiveness and Suitability metrics & conditions; levels of T&E include inspection, demonstration, paper analysis, survey, simulation, and physical test• Contribute to the whole team by aiding and mentoring more junior members, and by providing team leadership with advice and support as needed.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of five (5) years of experience as a test engineer or similar technical position.• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or related discipline from an accredited college or university is required. Four (4) years of additional and related engineering experience may be substituted for a bachelor's degree.• Familiarity with configuring and monitoring network gear (e.g. channels, virtual router, private networks)• Packet testing tool experience (e.g. Spirent or Ixia)• Familiarity with Linux OS (RHEL 5.x-7.x, Fedora, and CentOS 6.x and later are preferred.)• Experience using virtual machines• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified information or materials. Desired Skills Desired Qualifications:• Scripting (Python, bash, other)• Hardware testing Docker containers• Test automation experience for both hardware and softwareJoin now!PI103925286

Polaris Alpha LLC.Req # 2660FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteBenefits Great Benefits!security clearanceJob Description COMPUTER SCIENTIST - TESTINGColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking a talented and experienced Computer Scientist to apply his or her expert knowledge in the design, development, test, and documentation of software code in unique embedded technology. You will employ your experience in software driver development, digital signal processing application development, processor technology design, and general programming to ensure flawless design and execution of mission-critical technology packages.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of five (5) years of experience in software or firmware design, development, and/or testing.• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or related discipline from an accredited college or university is required. A Master's degree in Engineering, Physical Science, Computer Science, or Systems Engineering from an accredited college or university can substitute for two (2) years of experience.• Strong C, Java, or Javascript familiarity• Familiarity with Linux OS (RHEL 5.x-7.x, Fedora, and CentOS 6.x and later are preferred.)• Scripting (Python, bash, other)• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified information or materials. Desired Skills Desired Qualifications:• Virtual Machine experience• Familiarity with configuring and monitoring network gear (e.g. channels, virtual router, private networks)• Hardware testing • Docker containersJoin now!PI103925315

Polaris Alpha LLC.Req # 2658FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteJob Description LEAD TEST ENGINEERColumbia, MD**US Citizens ONLY due to Federal Gov't Requirement**Eager to get busy making a difference?Our legacy 4th Dimension team provides complete electronic product design and development services. The design capabilities we offer span multiple engineering disciplines and employ a flexible, mission-centric product development process. Furthermore, our small collaborative team ensures total participation in front-line action. Intrigued?We are seeking a talented and experienced Senior Test Engineer to support our efforts in or around Fort Meade, MD. The successful candidate will have experience in the following areas:• Providing overall leadership of testing and QA tasking, and liaising to the government for contract coordination and task execution• Communicating issues and solutions to the broader government and contract management structure as requested by leadership• Coordinating and integrating Testing and Evaluation tasks and products• Participating in T&E WIPT and/or Integrated test team as needed to ensure proper coordination of T&E activities• Driving innovation and responsiveness to program changes and evolving T&E status to help manage program risk• Developing alternative courses of action, work arounds, and fallback positions with a recommended course of action for each risk, and monitoring and re-evaluating risks at appropriate milestones.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. By leading where others only follow, we consistently succeed on the most challenging, time-critical problems. Come see for yourself! Required Skills Required Qualifications:• A minimum of eight (8) years of experience as a test engineer or similar field• Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management, or related discipline from an accredited college or university is required. Four (4) years of additional and related engineering experience may be substituted for a bachelor's degree.• Experience testing hardware• Knowledgeable with Linux OS• Familiarity with configuring and monitoring network gear (e.g. channels, virtual router, private networks)• Packet testing tool experience (e.g. Spirent or Ixia)• Ability to access gov't classified materialsApplicants selected for employment will be subject to a federal background investigation and may need to meet additional eligibility requirements for access to classified security information or materials. Desired Skills Desired Qualifications:• Scripting (Python, bash, other)• Hardware testing Docker containers• Test automation experience for both hardware and software• Experience with virtual machinesJoin now! PI103925265

Polaris Alpha LLC.Req # 2657FLSA Status ..Security Clearance Preferred SecretPosition Type Full TimeCategory ..Location APG Aberdeen, MD - EOIR OfficeJob Description Polaris Alpha is recruiting for a financial analyst with DoD contracts experience who will perform the following tasks as required:• Serves as Lead Analyst coordinating with Business Unit and providing oversight and training to staff analysts.• Implements processes and procedures needed for smooth workflow and accuracy.• Assist in the financial management of Federal Government Contracts and Subcontracts from cradle to grave• Prepare and/or analyze expenditures bi-monthly, using timesheet and accounting system data• Analyze anticipated vs. actuals and provide trend analysis• Consolidate data and prepare Government spend plans based on funding requirements• Track all information contractually to meet POP, LOE, deliverables, and reporting requirements.• Develop and prepare recurring monthly status reports and special reports as requested by client to meet Government reporting requirements Required Skills • Proficient in the use of Excel, Word, and PowerPoint• Experience in Cost Point 7 preferred• Financial analysis experience in planning, data collection, and problem solving• Possess and demonstrate strong organizational skills, attention to detail, and written and verbal communication skills• Possess and demonstrate the ability to self-start, set priorities, and work both independently and within a team environment under deadlinesDesired Skills • Possess a working knowledge of FAR/DFAR, GSA, and DCAA audit requirementsPolaris Alpha is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. PI103925248

DSS, Inc.DSS, Inc. is a drug and alcohol free workplace (DFWP).DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.We are ADEA and ADA compliant.EXEMPT/NON-EXEMPT ExemptFULL-TIME/PART-TIME Full-TimeLOCATION FL, North Palm BeachABOUT THE ORGANIZATION DSS, Inc. is a dynamic company specializing in the integration, development and innovation of healthcare technology with offices located in Florida, Georgia, Minnesota, and Virginia. We are staffed by an amazingly talented team of intelligent, creative and bold thinkers who thrive on breaking new barriers to make the impossible, possible.At DSS, product innovation and development are driven by the pure passion of our people. We're always looking to add more nimble-minded and inventive types to our growing team. If you've got the skill set to go with the imagination needed to contribute to the development of innovative technology that help make healthcare delivery systems, stronger, better and faster, we'd like to hear from you.Life at DSSYou don't become a world-class integrator, developer and innovator of health information technology overnight. DSS has become one of the leaders in the HIT space by attracting team members willing to put in effort to build world class technology solutions that transform healthcare.DSS understands that our employees are our most valuable asset, and we pride ourselves on creating a relaxed work environment that provides opportunities and rewards achievement. Suits and ties aren't required at DSS-we enjoy a relaxed atmosphere and outstanding benefits to fit your lifestyle.Benefits at DSSDSS offers competitive salaries and a generous benefits package that includes: • Company Matched 401(k) • Educational Assistance • Ongoing Professional Development • Paid Holidays • Paid Time Off • Medical/Dental/Vision/Life Insurance • Employee Assistance Plan • Casual Dress EnvironmentDESCRIPTIONPosition Title:Systems Administrator:is responsible for a broad range of systems, security administration, and operations in a physical and virtual environment;assists and leads project teams, addresses complex technical issues and offers engineered solutions supporting the enterprise performing tasks such as technical strategy, topology design and systems architecture; and,works closely with department managers to analyze technology requirements, document specifications, and provide technical solutions.POSITION REQUIREMENTSEssential Duties:Performs:daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups;ongoing performance tuning, hardware upgrades, and resource optimization;troubleshooting as required; leads problem-solving efforts often involving outside vendors and other support personnel and/or organizationssecurity monitoring, vulnerability scanning, and penetration testing; and,capacity monitoring; short and long term capacity planning.Researches and recommend innovative, and where possible automated, approaches for system administration tasks.Identifies approaches that leverage existing resources and provide economies of scale.Develops and maintains installation and configuration procedures.Installs new, or rebuilds existing, servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Verifies data backup, replication, and testing operations are performing correctly.Applies OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.Actively participates in the implementation of disaster recovery and business continuity capabilities; maintains detailed technical support documentation.Other Duties:Maintains operational, configuration, and other procedures.Works with other departments' teams, to recommend required hardware and software topology for the right deployment architecture.Manages the data center and computer host systems including hardware, software and equipment such as temperature monitoring, UPS (uninterrupted power system) and fire protection systems.Operates and provides technical services for enterprise communication systems in-house and on cloud.Operates and provides support for enterprise package distribution and corporate directory services.Establishes, maintains and manages service accounts.Installs, modifies and maintains systems and utility software on server computer systems.Provides server support related to other software.Travels to remote office and data center locations as needed (up to 6 weeks per year) to test, install, upgrade or remove hardware or software.Performs on-call responsibilities and after-hours duties as necessary.The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.Skills:Required:3+ years of experience administering Windows Server 2008+Comprehensive working knowledge of Linux operating system, esp. process and system monitoring facilities.Ability to analyze and tune performance issues by leveraging various industry-standard monitoring and reporting toolsExperience running large-scale, multi-tenant virtualized environments.SAN configuration and management.Cisco UCS blade installation and managementEnterprise backup and recovery proceduresSystem performance monitoring toolsDesired:Fluency in at least one scripting language, shell scripting, and experience with object-oriented programming languages.Azure/AWS enterprise architecture and deploymentStrong interpersonal and communication skillsExcellent technical documentation and communication skills with the ability to articulate clearly and concisely, technical information to non-technical staff, both orally and in writing; prepare clear, detailed instructionsExhibits mature organization and time management skills.Education:Required:Bachelor's degree, consideration given for experience plus educationDesired:Master's degree, Computer ScienceCertification(s), Licenses:Required:Microsoft Certified Solutions Expert (MCSE)Desired:VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV)Red Hat Certified Engineer (RHCE)PMI Project Management Professional (PMP)Years of experience in a similar role:Required:5+ years of experience administering VMWare ESXi or Microsoft Hyper-V environments in a large business setting5+ years of work experience in complex systems design and systems software and support.3+ years of experience managing System Center 2012+Desired:3+ years of experience with VMware SRM5+ years administrative experience in Linux (Redhat/Centos/Ubuntu/Debian)PHYSICAL DEMANDS (per observation of incumbents in this position):Standing 5% per daySitting 20% per dayWalking 5% per dayStooping 5% per dayLifting If traveling, ability to lift up to 50 lbs. unassisted (luggage, laptop etc.)Up to 30 lbs. unassisted, during datacenter maintenanceComputer Work 50% per dayTelephone Work 5% per dayReading 10% per dayOther, please specify Work environment includes typical computer related noise levels and paper and equipment generated dust. 60% + per dayExposure to video display terminals occurs on a regular basis. 60% + per dayIncumbent is on call to provide support services during off hours. 20% of the yearScheduled night and weekend work is required. 20% of the yearMust be able to travel unassisted via common carrier and or personal auto Apx. 6 weeks Yr.REQ NUMBER INF-18-00034SHIFT DaysOPEN DATE 8/16/2018PI103924346

Clemson UniversityLocation Martin E 206Full/Part Time Full-TimeRegular/Temporary RegularJOB SUMMARY: About ClemsonIn U.S. News & World Report's most recent ranking, Clemson University is the 23 rd best national public university. As one of the country's most selective public research universities, Clemson University is dedicated to teaching, research, engagement and service. Located on 1,400 acres in the foothills of the Blue Ridge Mountains, along the shores of Hartwell Lake, Clemson has an annual $1.9 billion economic impact on the state of South Carolina. Over 18,000 undergraduate and 4,500 graduate students are enrolled in the seven colleges, which offer over 80 majors and 80+ minors. Founded in 1889, we remain committed both to world class research and a high quality of life.The PositionAs part of its emerging data strategy and ecosystem, Clemson University is seeking a Strategic Data Manager to develop and implement analytical tools to guide strategic decisions and enhance university business processes that support student success and further its land-grant mission in the areas of teaching and learning, frontier scholarship, and public service. The primary current need is for an individual passionate about public higher education to fulfill the data stewardship, reporting, visualization, decision/planning support needs of the Clemson University Graduate School. Reporting through Academic Data Analytics (Institutional Effectiveness unit) and serving as in a liaison relationship with the Graduate School, the strategic data manager will develop, prepare, analyze and present institutional data in support of the mission and vision of senior leadership within the Clemson University Graduate School. The Strategic Data Manager serves as a thought leader and proactive member of the Graduate School unit's executive leadership team. Critical to the position is the ability to work with end users and numerous support units (IT, academic departments, academic strategic analytics, CFO, etc.) in a collaborative manner to ensure that the broader data ecosystem and surfaced data products are aligned for reporting, decision, and planning needs.Key ResponsibilitiesProvide insight to academic unit leadership that helps to advance aspirations outlined in the Clemson Forward strategic plan. Develops, reports, analyzes, and visualizes metrics such as admissions, enrollment, degrees awarded, time to degree, retention/persistence, success patterns, and graduation rates. Leads data preparation, analysis, and visualization and for leadership, including benchmarking internal data against external data sets where appropriate, and supporting program review. Identifies the relative impact of factors on graduate retention, graduation, time to degree, and other measures of student success;Works with campus partners to help develop and ensure consistent availability, structuring, maintenance, and deployment of campus-wide data management and governance protocols. Serves as data steward for data associated with graduate assistantships, fellowships, grants, and tuition within a framework that supports the University's emerging Enterprise Information Management roadmap. Collaborates with data stewards and analyst specialists/business analysts/strategic data managers in other pan-University offices that impact or are involved in graduate school data governance and analytics.Monitors and evaluates external, institutional, and student data to identify existing or potential challenges and recommend constructive program and policy initiatives across the graduate education enterprise. Supports internal data needs related to monitoring compliance with policies, supporting academic progress monitoring, and similar tasks. Serves as a thought leader and proactive member of the Dean of the Graduate School's executive leadership team.MINIMUM REQUIREMENTS: The successful candidate will have a minimum of a Bachelor's degree and supervisory or managerial experience in a planning, research or statistical setting. Successful candidates should have experience in chartering user needs, leading solution design in agile frameworks, ingesting real time and warehoused data, coding (familiarity with R is highly desirable) and/or scripting; and surfacing Tableau-based visualizations. They should have sufficient basic understanding of data structure/architecture and the ability to lead business process change so that they could serve as data steward for a specific Academic Affairs unit.PREFERRED REQUIREMENTS: Preferred in addition to the minimum qualifications, the candidate would possess a Master's degree in a relevant discipline and at least 2-3 years' experience working in higher education data processes. Additional desirable qualifications include sufficient in-principle understanding of database administration and ETL processes to productively communicate with the campus DBA/ETL group in our IT division; and a willingness to develop familiarity and competence with analytical analysis beyond inferential statistics to surface solutions with high user experience.Primary consideration is given to those with demonstrated ability to successfully fill the above needs. Applications from candidates with other credentials for experience in the private sector are welcome.WORK SCHEDULE: Standard Hours are 37.5 per week; Full-time, FTESalary range: $64,500 - $79,300HOW TO APPLY: Please submit your resume and cover letter via Interfolio. For best consideration, please apply by August 31, 2018. Applications will be accepted until the position is filled.https://apply.interfolio.com/53462JOB LOCATION: Clemson, SCCLOSING STATEMENT: Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.PI103920669

Polaris Alpha LLC.Req # 2655FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteJob Description COMPUTER SCIENTIST - VIRTUALIZATIONColumbia, MD**Active Security Clearance Required**The Fourth Dimension Engineering team of Polaris Alpha provides complete electronic product design and development services. Our engineering design capabilities span multiple engineering disciplines and employ a flexible, mission-centric product development process. We consistently succeed on the most challenging and time-critical problems.We're seeking a talented and experienced Computer Scientist to design, develop, test, and document software code. The Computer Scientist shall apply sound planning, analysis, and programming practices.Furthermore, you should have experience in the following areas to be a successful candidate:• Software driver development• Software application development• Digital signal processing applications• Client/server applications• Legacy and current processor technology• Operating systems, architectures, and interfaces• Assembly and high-level programming languages• Software/code reverse engineering• Embedded software development• Software peer review participation• Technical leadership of small groupsWe are looking for a self-motivated individual who can operate in a less structured, free thinking environment, but who can also contribute to and support overall team success.Working at a small company means you are never far from the action. We don't have layers of management to battle. Instead, we pride ourselves on our culture of independence and responsibility where you have the freedom to make the decisions required for mission success.Let's get philosophical.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. We maintain high standards of honesty, hard work, and a consistent focus on our customer's needs. In the workplace, we promote an atmosphere of open communication and collaboration among all our employees in which they can learn and grow. Our employees work together for our common success to help us maintain our leadership position in a highly competitive industry. We lead where others only follow.Required Skills Position Requirements• Eight (8) years of experience in software and firmware design, development, and test to include writing clear, concise, functioning and fully commented code that follow applicable Government standards• Master's degree in Engineering, Physical Science, Computer Science, or Systems Engineering from an accredited college or university is required OR Ten (10) years of experience in software and firmware design, development and test to include writing clear, concise, functioning and fully commented code that follow applicable Government standards• Bachelor's degree in Engineering, Physical Science, Computer Science, or Systems Engineering from an accredited college or university is required• Specialization in one of these areas: o Special Engineering Dev High o Special Engineering Dev Low o Windows, Linux, Mac OS development o Windows driver development• Embedded software development• Embedded software reverse engineering• C/C++ and Python programming• x86 and ARM assembly programming• Driver development in trusted execution environment• Linux kernel module development• Windows and Linux OS development• 32-bit and 64-bit architectures• Assembler development and debugging• Writing drivers for virtual machine software• Embedded components and low-level firmware programmingPI103904522

Polaris Alpha LLC.Req # 2653FLSA Status ..Security Clearance EligiblePosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteJob Description EMBEDDED SOFTWARE TEST ENGINEERColumbia, MD**US Citizenship Required**We provide complete electronic product design and development services. Our engineering design capabilities span multiple engineering disciplines and employ a flexible, mission-centric product development process. We consistently succeed on the most challenging time-critical problems.You will work with development engineers to drive comprehensive verification of system functionality via manual and automated testing. You will join a fast-paced team designing, developing, integrating and testing operational prototypes. As a member of the team, you will use your hardware and software experience to develop tests to verify functions, performance, reliability, scalability, usability, and security. You will be responsible for developing test plans, testing resource requirements, and overall scheduling of testing activity. You will develop manual and automated test cases and configurations needed to meet testing requirements. You will execute test cases/scripts and interpret results to ensure delivery of quality products, as well as document and track defects. You will support the development team by investigating and isolating problems and providing recommendations for potential solutions.Working on a small team means you are never far from the action. We don't have layers of management to battle. Instead, we pride ourselves on our culture of independence and responsibility where you have the freedom to make the decisions required for mission success.Let's get philosophical.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. We maintain high standards of honesty, hard work and a consistent focus on our customer's needs. In the workplace, we promote an atmosphere of open communication and collaboration among all of our employees in which they can learn and grow. Our employees work together for our common success to help us maintain our leadership position in a highly competitive industry. We lead where others only follow; we succeed by cultivating the best in our team. Required Skills Position Requirements• BSEE, BSCE, BSME, BS in Physics or other relevant technical degree• Minimum five years experience• Experience developing real-time and embedded systems; hardware, firmware and software• Experience developing software in C for one or more real-time and embedded operating systems• Equally comfortable dealing with software development, RF tools and techniques and hardware design• Ability to set up and administer small test networks• Must meet eligibility requirements for obtaining and maintaining a U.S. Government security clearance (clearance not needed initially to perform work)PI103904452

Polaris Alpha LLC.Req # 2654FLSA Status ..Security Clearance TSSCI Full Scope PolyPosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteJob Description COMPUTER SCIENTIST - FIRMWAREColumbia, MD**Active Security Clearance Required**The Fourth Dimension Engineering team of Polaris Alpha provides complete electronic product design and development services. Our engineering design capabilities span multiple engineering disciplines and employ a flexible, mission-centric product development process. We consistently succeed on the most challenging and time-critical problems.We're seeking a talented and experienced Computer Scientist to design, develop, test, and document software code. The Computer Scientist shall apply sound planning, analysis, and programming practices.You should have experience in the following areas to be a successful candidate:• Embedded C/C++ and Python programming• Specialize in one of these areas: - Special Engineering Dev High - Special Engineering Dev Low - Windows, Linux, Mac OS development - Windows driver development• Software driver development• Software application development• Digital signal processing applications• Client/server applications• Legacy and current processor technology• Operating systems, architectures, and interfaces• Assembly and high-level programming languages• Software/code reverse engineering• Embedded software development• Software peer review participation• Technical team leadershipWe are looking for a self-motivated individual who can operate in a less structured, free thinking environment, but who can also contribute to and support overall team success.Working at a small company means you are never far from the action. We don't have layers of management to battle. Instead, we pride ourselves on our culture of independence and responsibility where you have the freedom to make the decisions required for mission success.Let's get philosophical.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. We maintain high standards of honesty, hard work and a consistent focus on our customer's needs. In the workplace, we promote an atmosphere of open communication and collaboration among all our employees in which they can learn and grow. Our employees work together for our common success to help us maintain our leadership position in a highly competitive industry. We lead where others only follow; we succeed by cultivating the best in our team.Required Skills Position Requirements• Eight (8) years of experience in software and firmware design, development and test to include writing clear, concise, functioning and fully commented code that follow applicable Government standards• Master's degree in Engineering, Physical Science, Computer Science, or Systems Engineering from an accredited college or university is required OR Ten (10) years of experience in software and firmware design, development and test to include writing clear, concise, functioning and fully commented code that follow applicable Government standards• Bachelor's degree in Engineering, Physical Science, Computer Science, or Systems Engineering from an accredited college or university is requiredDesired Skills Desired Skills and Experience• Setting up test environments• Hardware testing environments• Distributed testing environments• Test plan writing• Test automation experience• Developing production C code• Developing production Python code• Operating system internals knowledge• 32-bit and 64-bit processor architectures• Assembler development and debuggingPI103904493

Polaris Alpha LLC.Req # 2652FLSA Status ..Security Clearance EligiblePosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteJob Description DIGITAL HARDWARE DESIGN ENGINEERColumbia, MD**US Citizenship Required**Our legacy Fourth Dimension team provides complete electronic product design and development services. Our engineering design capabilities span multiple engineering disciplines and employ a flexible, mission-centric product development process. We consistently succeed on the most challenging time-critical problems.Working on a small team means you are never far from the action. We don't have layers of management to battle. Instead, we pride ourselves on our culture of independence and responsibility where you have the freedom to make the decisions required for mission success.So, we are seeking a talented and experienced Digital Hardware Design Engineer. The successful candidate will join a small, fast-paced team designing, developing, integrating and testing complex real-time embedded hardware and software systems.You should have extensive PCB design and layout experience using Altium tools. You should be able to work both independently and within a team environment. We are looking for self-motivated individuals who can operate in a less structured, free thinking environment, but who can also contribute and support overall team success. You will collaborate in the design of innovative tools and methods to improve all aspects of requirements definition, systems integration and component testing. Required Skills Position requirements• BSEE, BSCE or BSCS or other relevant technical degree• Minimum six years' experience• Experience designing, manufacturing high-speed, multi-layer, mixed signal printed circuit boards (PCBs)• Experience using PCB development tools (Altium preferred)• Development experience with FPGAs and VHDL coding experience are both pluses• Design and debugging experience with common high-speed interfaces (PCIe, USB, Ethernet, WiFi, etc.)• Ability to set up and administer small test networks• Experience working with component libraries & creating, maintenance, etc.• Must meet eligibility requirements for obtaining and maintaining a U.S. Government security clearance (no clearance needed initially to perform work)PI103904411

Polaris Alpha LLC.Req # 2651FLSA Status ..Security Clearance EligiblePosition Type Full TimeCategory ..Location Fort Meade, MD - Columbia MD Client SiteJob Description MECHANICAL ENGINEER- MICROELECTRONICSColumbia, MD**US Citizenship Required**We provide complete electronic product design and development services. Our engineering design capabilities span multiple engineering disciplines and employ a flexible, mission-centric product development process. We consistently succeed on the most challenging time-critical problems.Working on a small team means you are never far from the action. We don't have layers of management to battle. Instead, we pride ourselves on our culture of independence and responsibility where you have the freedom to make the decisions required for mission success.Let's get philosophical.The growth and progress of any organization like ours depends on its employees - people with initiative, creativity, and enthusiasm providing exceptional service with integrity and professionalism. We maintain high standards of honesty, hard work and a consistent focus on our customer's needs. In the workplace, we promote an atmosphere of open communication and collaboration among all of our employees in which they can learn and grow. Our employees work together for our common success to help us maintain our leadership position in a highly competitive industry. We lead where others only follow; we succeed by cultivating the best in our team.So... we are seeking a talented and experienced Mechanical Engineer to support the design, prototyping, and production manufacturing of custom microelectronic devices in or around the Fort Meade, MD area.The successful candidate will have experience in the following areas: - Designing and drafting utilizing 3D computer-aided design (CAD) (i.e. Solidworks) - Electronic and/or microelectronic packaging design - Manufacturing process development, tool design, and equipment set-up/operation to support prototype and/or high volume production builds - Researching, qualifying and adapting new microelectronics packaging and assembly techniques - Conducting and documenting engineering trade studies, analyses and tests. - Collaborating with and training highly-skilled manufacturing technicians, assembly operators and engineers within a team setting - Development, validation and optimization of thermal and structural finite element analysis (FEA) models (i.e. CFdesign) - preferred, not required - Engineering statistics background - Statistical Process Control (SPC), Design of Experiments (DOE) - preferred, not required - Failure analysis background - preferred, not required - Troubleshooting and resolving equipment problems - preferred, not required - Hands-on fabrication, assembly and test of 1st article engineering prototypes - preferred, not required - Experience with machine shop equipment such as manual or CNC mills, manual lathes, drill presses, band saws, shears and experience with molding, casting, or vacuum casting - preferred, not required - Familiarity with microelectronic assembly techniques - preferred, not required - Surface Mount Technology (SMT) - solder paste dispense, component pick and place, reflow, underfill, inspection - Hybrid - wafer processing (dice, backgrind, sort, inspect), die attach, wire bonding, flip chip, dam & fill, transfer molding, balling, lidding, laser/ink marking, inspectionWe are looking for a self-motivated individual who can operate in a less structured, free thinking environment, but who can also contribute to and support overall team success. Required Skills Details make the engineer (or something like that).- Bachelor/Master/PhD degree from an accredited college or university in Mechanical, Microelectronics, Manufacturing, Materials, Chemical, Electrical Engineering, Physics or equivalent - 2-7 years of engineering experience in a similar position. - Strong analytical and problem-solving skills. - Strong organizational skills and multitasking abilities. - Strong verbal and written communication skills and the ability to prepare written requirements and specifications. - Willingness to work in a clean room environment and follow strict clean room requirements. - Must meet eligibility requirements for obtaining and maintaining a U.S. Government security clearance.If you meet the requirements above and are interested in joining a high-performance development team, APPLY NOW!PI103904381

Jama SoftwarePortland, ORJama Softwarebrings innovative analytics, solutions and insights to companies creating complex products and mission-critical software systems. The Jama Product Development Platform empowers large enterprises to accelerate development time, mitigate risk, slash complexity and verify regulatory compliance. Representing the forefront of modern development, its rapidly growing customer base of more than 600 organizations - including SpaceX, NASA, Thales and Caterpillar - use Jama Software to streamline processes and bring complex products to market. Through Predictive Product Development, Jama equips its customers to make the most of their revenue potential and achieve ongoing competitive advantages. As our BI Analyst within Finance you will play a critical role in the future growth of Jama Software by identifying trends in our data, creating analysis, and delivering business insights to our department stakeholders which inform data driven strategies. You will be the technical owner of our BI platform and hosted data warehouse, responsible for the ongoing development and maintenance of existing dashboards as well as creating new ones to support evolving business requirements. You have strong business acumen and communication skills and are comfortable presenting to all levels in the company. You are naturally curious and self-directed. Responsibilities: Identify data trends, conduct analysis, and deliver insights to business stakeholders. Develop and interpret KPIs and dashboards to measure and inform business strategy. Write ad hoc SQL based queries and reports to answer business questions. Analyze data from various sources to compile a comprehensive picture of overall business performance. Construct sales forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Collaborate effectively with our Sr Financial Analyst on determining bookings models, forecasts, and pipeline efficiency. Make written and oral recommendations to senior management. Ensure the adequacy, accuracy and context of corporate reporting. Work with Sales Ops to develop and improve performance-measuring capabilities. Work with management to set goals and assumptions for forecasts and budgets Manage the relationship with our third-party data warehouse provider (Panoply), built upon Amazon Web Services Redshift, a cloud database management system Troubleshoot issues that arise between ETL/ELT data pipelines from CRM (Salesforce API), data warehouse (Panoply), and BI platform (Chartio). Required Qualifications, Skills and Experience: BA or BS degree in Statistics, Economics, Finance, Computer Science, Engineering, Operational Research, etc. Minimum of 4+ years of experience analyzing data, creating financial and sales models and the ability to use data to drive insights and decision-making PostgreSQL, for management of database schemas, institution of stored procedures within database, and complex query writing for purposes of database processing Proficient with Microsoft Word, Excel, and PowerPoint Software as a Service (SaaS) experience strongly preferred Strategic thinking and analytical/problem solving skills Ability to communicate clearly and effectively to all levels of the organization Investment banking experience a plus A team player with an independent and curious mind Benefits and Other: If we've intrigued you and you are the right candidate for the role, we will offer: A chance to contribute to a company developing a compelling, category defining product Challenging and fun work with a chance to make distinct, company-shaping tangible contributions An energized and ambitious team of people on a mission Competitive cash and equity compensation Comprehensive and affordable medical, dental and vision plans as well as pre-tax savings accounts and a generous 401(k) employer match Time-off and leave programs designed to meet critical needs for rejuvenation and, when needed, extra support to cope with life events Flexible, creative workplace that includes a modern, open plan office with ample creative workspaces, monthly lunches and bagel days, a stocked kitchen and many ad hoc fun events that ensure we both work hard and play hard at Jama Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, genderidentity, disability, genetic information or that of his/her relatives, friends or associates or any other characteristic protected under federal, state, or applicable law. PI103903814

Carousel Industries, IncCarousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.ID 2018-2403Job Location US-RI-Exeter# of Openings 1Posted Date 2018-08-14Company Overview Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendors-like Cisco, Avaya, Microsoft, HPE, and Fortinet, for example-Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization. Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider-including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,400 employees based in 27 offices-with three Network Operating Centers nationwide.We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the "go to person" or the "subject matter expert" in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and they'll tell you it's the brilliant people with whom they collaborate and the opportunities for personal and professional growth. In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether it's assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at www.carouselindustries.com, Facebook, Twitter, and LinkedIn.Responsibilities This is an off-shift role supporting our Managed Services organization.As an Associate Engineer you will be expected to ramp up quickly on some of the latest technologies the IT Industry had to offer:Successfully participate and engage in extensive Carousel Industries training program.Successfully obtain advanced certifications CCNA, CCNA-Voice, MCITP/MCSA, VCP within first year.Cisco Routers/Voice Gateways/ Cisco LAN Switching/ VLANsUnderstanding of Routing protocols RIP, EIGRP, BGP, OSPFCisco IP PhonesCisco ASA Firewalls/ Other related Security AppliancesFamiliarity with Cisco CLI and the OSI modelCompetency with IP SubnettingFamiliarity with Windows Server ConfigurationKnowledge of Active Directory (AD) DesignKnowledge of Microsoft Exchange ImplementationWorking knowledge of VMware or other Virtualization technologiesUnderstanding of Storage Area Network (SAN) technology Qualifications Education: B.A./B.S. Years of Experience: 1-2CCNA Certification is: PreferredMCITP Certification is: PreferredMCSA Certification is: PreferredVCP Certification is: PreferredTechnical Skills:Ability to self-study and achieve high academic resultsExperience with technical writing and documentationHands on experience within a technology support or implementation environmentWorking knowledge of Microsoft Technologies: Active Directory, Exchange, Server 2008 R2 and 2012, Lync, etc.Working knowledge of Cisco switching and routing and voice, technologies.Working knowledge of Virtualization and Data Center technologies including storage.Successful experience in a customer service environment. Business Skills: The confidence to seek out help from co-workers or leadership.Ability to work in a team environment.Positive work ethic and the desire to work as a team to develop and deliver the best engineering practices in the industry.Ability to provide outstanding customer service.PI103883037