22 jobs found

MSA, The Safety CompanyAt MSA, safety isn't just in our name. It's the driving factor behind every decision we make because we know our customers rely on us every day to keep them safe. It's a noble mission and a challenge that every MSA associate accepts when they join our team. That's why we provide our associates with a competitive pay and benefits package, learning and development opportunities, and an inclusive and friendly work environment. Join the MSA and help make the world safer, one person at a time.Requisition ID 2018-2372# of Openings 1Job Location(s) US-CA-Lake Forest,Posted Date 1 day agoCategory QualityOverview We are seeking a dynamic and technical Issues Resolution Product Support Specialist in our collaborative manufacturing and engineering environment in Lake Forest, CA. In this role, you will be responsible for facilitating resolution to customer product concerns by liaising between Customers/Channel Partners and internal groups along with performing basic product systems evaluations and troubleshooting. If this sounds like an exciting opportunity, then we want to hear from you! Additional responsibilities include:Responsibilities Description of duties and responsibilities:Receive and/or initiate telephone calls and emails of a routine nature from/to customers primarily for the purpose of creating or updating a Customer Quality Notification (CQN) and providing technical product support.Create SAP warranty replacement orders resulting from CQNs as well as document order information within the CQN. Create and document electronic UPS return labels for product to be retrieved from customers for the purpose of evaluation.Communicate with customers regarding return activity, status of the evaluations, and closure of the CQNs.Evaluate Customer Quality Notification (CQN) returned product to verify customer concerns, capture key information including serial numbers and date of manufacture, and determine root cause/corrective actions. Monitor issues for trends and alert Quality Engineering when a trend is developing for further analysis.Create and document Service Notifications in ERP system (SAP) for material shipping direct from a customer to an MSA service location.Qualifications Special knowledge, skills and abilities required:Solid interpersonal skills with ability to interact with various levels internal and external to the organization.Excellent computer skills with experience in Microsoft Excel, Word, and PowerPoint.Demonstrate success in driving execution - act independently, take initiative, and follow assignment through to completion.Strong organizational skills and ability to work in a team environment.Good communication skills - including written and verbal technical skills.Competent in working with ERP systems.Ability to maintain professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.Excellent problem-solving skills.Solid analytical and technical skills.Education and experience required:This position is available at two different career levels based upon experience, education, etc.:Level 1:Associates degree in electronics engineering, technology or related field.At least 2 years of customer service related experience.Level 2: Associates degree in electronics engineering, technology or related field.At least 4 years of customer service related experience. Preferred:Bachelor's Degree in engineering, technology or related field.Experience with SAP.Experience in a manufacturing environment.Technical product support experience. MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA's policy not to discriminate against any employee or applicant for employment on the basis of the person's age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran's status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know. Contact Us EEO/AA/M/F/D/VPI102577528

We are currently looking for a Customer Service Representative to join our expanding team. As a fast-growing foodservice distributor, Services Group of America treats our customers as the boss and our Associates as our most important resource. Our growth provides Associates opportunities to drive their career. Apply Now and Join Our Team!

To service customers by processing orders, scheduling shipments, resolving issues, and providing assistance as needed. Act as an advocate between the company and customers to ensure total customer satisfaction.

Community College of PhiladelphiaCommunity College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond.Community College of Philadelphia is seeking to fill a Support Coach, Center for Male Engagement position. The Center for Male Engagement (CME) is a grant-funded program designed to increase the retention and graduation rates of African-American males and other male students of color at the College through intentional, coordinated and culturally responsive programming. The Support Coach will provide a broad range of services including, but not limited to, on-going case management, academic support, career and leadership development, life skills and cultural enrichment activities in a concerted effort to best facilitate academic and personal success of its participants.For a complete position description, and to apply online, please visit our career site at jobs.ccp.edu, or click the “Apply” button.Community College of Philadelphia recognizes that our employees are important and vital to our success. We offer a high-quality, comprehensive program of benefits, which represents an important component of total compensation.Our benefits include:100% College-paid medical, dental and prescription drug for employee and all of their eligible family membersCollege-paid life and disability insuranceCollege closes for Winter Break the week between Christmas and New Years and for a week in March for Spring BreakTuition remission (for classes at the College)Forgivable tuition loan (for classes at any accredited academic institution)403(b) retirement plan with 10% College contributionHealthcare and Dependent Care flexible spending accountsCollege operates on a 4-day work week during the summer monthsPaid vacation plus holiday and personal time offCommunity College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

UICCU is now taking applications for the Member Service Representative role. Ideal candidates will be friendly, patient, and conscientious team players who will constantly strive to do accurate work. UICCU will value your loyalty, attention to detail, cooperative attitude, and ability to do their job well, time and time again. Service starts with this key role and as an MSR, you are our service champion. If you've got a passion for service and are willing to learn, we will train you! No degree required. Fluency in French preferred. As an MSR you will work in tandem with other branch staff to deliver outstanding service to our members and proactively promote our superior credit union products on a daily basis. Come be a part of our team and be rewarded for your high quality work! Position details:Monday through Friday from 8:45 am - 5:45 pm, plus 3 out of 4 Saturdays from 9:00 am - Noon.Pay range for this hourly position is $11.91 - $17.61 with a monthly incentive opportunity and a progressive benefits package.

Community College of PhiladelphiaCommunity College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond. Community College of Philadelphia is seeking to fill an Associate Director, Financial Aid position. The Associate Director, Financial Aid assists the Director, Financial Aid in the management of the Financial Aid office and the administration of all financial aid programs. The Associate Director supervises the front office operations, which includes telephone and counter customer services and student counseling, and is responsible for document and file management. The Associate Director reviews and verifies financial aid applications, awards financial aid funds and represents the College at on-campus and off-campus events. The Associate Director provides oversight and supervision of administrative, support and student staff assigned to the Main Campus and other College sites.For a complete position description, and to apply online, please visit our career site at jobs.ccp.edu, or click the “Apply” button. Community College of Philadelphia recognizes that our employees are important and vital to our success. We offer a high-quality, comprehensive program of benefits, which represents an important component of total compensation.Our benefits include:100% College-paid medical, dental and prescription drug for employee and all of their eligible family membersCollege-paid life and disability insuranceCollege closes for Winter Break the week between Christmas and New Years and for a week in March for Spring BreakTuition remission (for classes at the College)Forgivable tuition loan (for classes at any accredited academic institution)403(b) retirement plan with 10% College contributionHealthcare and Dependent Care flexible spending accountsCollege operates on a 4-day work week during the summer monthsPaid vacation plus holiday and personal time offCommunity College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Community College of PhiladelphiaCommunity College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond. Community College of Philadelphia is seeking to fill a Career-Technical Education (CTE) Student Outreach Specialist (PT) position. Reporting to the Director of Admissions and Enrollment Management, in consultation with the Associate Vice President for Academic and Student Success, the Career-Technical Education (CTE) Student Outreach Specialist provides assistance to the Admissions and Enrollment Management departments by representing the College at local, off-campus outreach events specifically for students taking part in career-technical programs at local high schools. The CTE Specialist supports the enrollment goals of the College by attending events targeted to diverse groups of potential students and their families, and providing information about earning credit for high school career-technical programs of study and referring prospective students to appropriate resources. The Specialist will work closely with the Manager of Student Outreach and Recruitment and the Admissions Recruiters regarding high school visits to establish relationships and coordinate efforts, whenever possible. This position will also assist current College students who may be eligible to transfer in credit from high school programs of study for Col lege credit.This is a part-time, temporary grant-funded position. Hours will vary depending on the time of the year, from approximately 15 to 20 hours/week (maximum number of hours not to exceed 24 hours per week).Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Community College of PhiladelphiaCommunity College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond. Community College of Philadelphia is seeking to fill a Learning Resource Specialist B (Part-Time) position. The Learning Resources Specialist B - PT Library Assistant provides outstanding customer service to students, faculty, staff and other patrons in the College's library. The Learning Resources Specialist performs a variety of clerical and technical duties as appropriate to support the diverse operations and specialized procedures of t he library.This is a part-time position (hours not to exceed 25 per week) located on the College's Northwest Regional Center. Scheduled hours are Monday to Friday from 9:00 a.m. to 2:00 pm.For a complete position description, and to apply online, please visit our career site at jobs.ccp.edu, or click the “Apply” button. Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Community College of PhiladelphiaCommunity College of Philadelphia is dedicated to promoting a work environment which attracts and retains talented and diverse faculty and staff, and which challenges each of us to achieve at the highest level while contributing to the mission of the College. We value and support a culturally diverse and intellectually dynamic community to prepare our students for global citizenship. Join us as we transition from our first 50 years into the next and build upon a legacy that will impact the city of Philadelphia and beyond. Community College of Philadelphia is seeking to fill a Coordinator, Contact Operations and Customer Service position. Under the direction of the Director of Admissions, the Coordinator is responsible for direct supervision of staff and the management of processes and procedures within the College's Information/Call Center. This position provides assistance in the design and implementation of innovative troubleshooting methods to reinforce a strategic vision of an Excellent Experience for new and continuing students of the College. As a member of the Admissions team, the Coordinator assists the Director in the execution of communication strategies involving in-person, phone, live chat, and other forms of communication. The Coordinator demonstrates leadership that reinforces customer-centric priorities, champions customer-centric principles, and actively cultivates a customer centric culture throughout the Enrollment Management unit.For a complete position description, and to apply online, please visit our career site at jobs.ccp.edu, or click the “Apply” button. Community College of Philadelphia recognizes that our employees are important and vital to our success. We offer a high-quality, comprehensive program of benefits, which represents an important component of total compensation.Our benefits include:100% College-paid medical, dental and prescription drug for employee and all of their eligible family membersCollege-paid life and disability insuranceCollege closes for Winter Break the week between Christmas and New Years and for a week in March for Spring BreakTuition remission (for classes at the College)Forgivable tuition loan (for classes at any accredited academic institution)403(b) retirement plan with 10% College contributionHealthcare and Dependent Care flexible spending accountsCollege operates on a 4-day work week during the summer monthsPaid vacation plus holiday and personal time offCommunity College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

MiTek® USA Inc., a subsidiary of Berkshire Hathaway, Inc. is the world's leading supplier of state-of-the-art, engineered connector products, engineering services, and computer-driven machinery for the building component industry. We provide the industry's most advanced, most comprehensive, and most innovative software for design and manufacturing. Our products and services are backed up by a team of industry professionals who are dedicated to one goal – making our customers successful.We are seeking a Customer Service Representative I to: Processes orders. Supports USP Structural Connectors product line by providing technical information to customers, design professionals, building officials, builders and contractors. Conducts in-house training in product knowledge for USP personnel. Interacts closely with Job Quote Desk, Field Sales, Manufacturing, Marketing, and Engineering on all product related issues.ESSENTIAL FUNCTIONS:Process orders, make changes or cancel orders by following order entry procedures.• Provide technical support to field sales staff and customer service. This may include preparing load charts using USP catalogs, code reports and electronic comparison guides.• Directly communicate with design professionals, builders, contractors, building officials and customers to provide technical support about USP product line. This may include information about load values, product application/installation and code reports, etc.• Process customs and specials and provide technical support when needed.• Initiate callbacks to and follow up with customers in the event of back orders and other unexpected changes or delays.• Document and communicate customer feedback including complaints to management.• Conduct in-house training to increase product knowledge of internal staff.• Review technical literature created by the marketing department as requested.• Attend product related meetings as required.• Accurately price orders using computer system, special promos or job quotes as applicable.• Attendance at work during the regularly scheduled shift is an essential duty. This includes, but is not limited to the ability to be present at work, arrive on time and be at the work station ready for work at the start of the shift.• Perform other duties as required.• Attendance during regular work hours and overtime as required.SKILLS & ABILITIESExperience: 2 plus years of experience in Related Field or Equivalent combination of education and experience.Computer Skills: To perform this job successfully, an individual should have knowledge of QAD MFG/PRO Manufacturing software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.Ability to work in a team environment.Knowledge of residential and commercial construction and specification processes.Framing knowledge a plus.Strong problem-solving skills and attention to detail.MiTek is an E-Verify, Drug and Tobacco-Free Workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Tracy, California, United StatesFull-Time/RegularPI102472798

EEO Statement:Advanced Drainage Systems is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job ID 2018-4437Job Locations US-NC-Bessemer CityPosted Date 2018-05-15Category LogisticsCLASS A and B drivers NeededOverview Headquartered in Hilliard Ohio, Advanced Drainage Systems, Inc (ADS) is the leading manufacturer of high performance thermoplastic corrugated pipe, providing a comprehensive suite of water management products and drainage solutions. Our innovative products and superior drainage solutions are used across a broad range of end markets and applications, including residential, non-residential, agriculture and infrastructure applications. We have established a leading position in many of these end markets by leveraging our national sales and distribution platform, overall product breadth and scale, and our manufacturing excellence. Founded in 1966, we operate a global network of 3,700 employees, 63 manufacturing plants and 31 distribution centers. In July, 2014 we became a public company traded on the NYSE®. To enable our continued growth, we are looking to add top talent to our dynamic organization.Responsibilities An ADS Professional Fleet Driver is required to safely operate company equipment and provide the highest level of customer service in terms of delivery and customer management. A Driver is responsible for inspecting, tracking and maintaining the maintenance of the unit that is assigned to him/her as well as any equipment being hauled. ADS Drivers must maintain legal and accurate Daily Driver Logs in regards to hours of service, ADS-related paperwork and driving best practices. Drivers receive work assignments based on their hours of availability. This position requires the flexibility to work any day of the week when driving hours are available as well as loaning driving services to other ADS facilities. Drivers report directly to the Freight Manager.The responsibilities of an ADS Professional Fleet Driver include, but are not limited to:Safe operation of all company equipmentReport BOL discrepanciesMaintain proper communication with customer and Freight ManagerManage safe unloading at delivery destination and place product in customer's desired locationMaintain an accurate and legal driving log and communicate availability to Fleet ManagerTimely reporting of ALL accidents, incidents or violationsEnsure accuracy of delivered quantities and product typesMaintain accurate and up-to-date daily paperwork (trip envelope, RMA's)Maintain high levels of personal appearance in the wearing of the company uniformSubmit all company-related documents on a daily basis whenever possible.Maintain vehicle cleanliness and operational capacityTravel to other ADS locations and provide support in the ADS Loaner Driver programAdhere to company and departmental policiesEnsure loads are properly securedPerform pre/post trip inspections of all equipmentReport equipment and payload problems/hazardsPerform in-route inspection of all equipmento Understand and practice ADS CORE VALUESJob will have other responsibilities as assignedJob Skills:A Professional Fleet Driver must possess the following skills/knowledge:Must be able to read, write and perform simple mathematical calculationsMust possess skills to handle receipts, read road maps, road signs, maintain driver logs, etc.Firm working knowledge of DOT regulations and freight requirementsComplete knowledge of safe loading/unloading procedures for all ADS equipment and productsComplete knowledge of all ADS finished goodsPossess SAFE defensive driving skillsCourteous/friendly/positive representation of ADSStrong communication and interpersonal skillsJob Specifications:A Professional Fleet Driver must meet the following eligibility requirements at all times during his/her term of employment:Must possess a valid Commercial Driver's License (CDL) that is applicable for the type of commercial equipment being operated - Class BMust meet/or exceed physical standards of the Federal Motor Carriers Safety Administrations (FMCSA) and ADSMust have an acceptable Motor Vehicle Record from all states where prior licenses where heldMust be at least 21 years of age (DOT requirement for interstate operation)Must satisfactory pass all required drug testsMust pass ADS road testPhysical Requirements:All potential new hire candidates and current drivers within ADS are required to successfully pass the DOT driver medical qualifications and to also meet and/or exceed ADS physical job requirements.All medical examinations must be performed by an ADS certified physician that is qualified to perform such physical examinations.Employee can be on the road at any time and must be able to work either days or nightsEmployee will spend a significant amount of time driving and must be able to sit and remain alert while driving for an aggregated period of up to 11 hoursThe same motions will be used repeatedly, so employee must be able to perform repetitive motion to include arms, legs and feet while drivingEmployee will be sitting for an extended period of time and must be able to perform frequent squatting and crouching to handle, position and secure freightThe trucks will be high off the ground so the employee must be able to climb at least up to 13 feetMust be able to enter and exit the vehicle's cab as many as 45 times per day or more. Cab floor levels are generally from 36 to 66 inches above ground level, with entry and exit achieved with the assistance of various configurations of steps and handholds; also requires frequent bending, twisting, climbing, squatting, crouching and balancingMust be able to perform the frequent pushing or rolling of freight weighing up to and/or creating a resistance force of more than 100 lbs, as well as the occasional pushing or rolling of freight weighing up to and/or creating a resistance force of more than 200 lbs with or without mechanical aidMust be able to perform the frequent pulling or rolling of freight weighing up to and/or creating a resistance force of more than 100 lbs, as well as the occasional pulling or rolling of freight weighing up to and/or creating a resistance force of more than 200 lbs with or without mechanical aidMust be able to perform the frequent carrying of freight weighing up to 75 lbs of varying shapes and sizes a distance of 20 feet but usually no more that 50 feetMust be able to frequently reach for freight at waist level and frequently reach for freight above shoulder height or below waist levelMust be able to occasionally reach above shoulder level, at waist level, and below waist level for maneuvering and directing the controls to operate both the tractor (power unit) and trailerMust be able to frequently load and unload full or partial trailer loads of finished goods, raw materials and/or tooling. This could involve either the mechanical release or assisted pushing of product and materials that could weigh in excess of 800 lbs. This type of activity could precede or follow as much as 11 hours of drivingMust be able to install and remove tire chains when required by law and/or due to inclement weatherMust be able to spend at least 30% of the day standing and 30% of the day walking on surfaces such as concrete, asphalt, wood, metal, loose or packed dirt and sometimes slippery, wet and uneven surfacesMust be able to hook/unhook various commercial vehicle combinations, manually lower and raise landing gear, operate fifth-wheel release lever, lock and release load securement straps, open and close cargo doors, climb into and out of vehicles, fuel vehicles and check engine and coolant levelsEducational Requirements:High School Diploma or equivalent preferredSafe/Defensive Driving Certification preferredPreferred Experience:1-2 years OTR experience w/ reputable carrierAt least 100,000 verifiable miles through former transportation-related employmentEEO Statement PI102445735

Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9510Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102417828

Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9514Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102417786

Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9512Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102417814

Integrated DNA TechnologiesID 2018-3805Job Locations US-IA-CoralvilleCategory Customer Service# of Openings 1Posted Date 2 days agoShift/Schedule MTWThF 9:00A-6:00P (United States of America)Overview The Key Account Advocate provides professional customer service and basic project management assistance to strategic customer accounts. ResponsibilitiesFields all customer inquiries for assigned accounts leading up to and after order placement to provide a positive customer experience.Answers and documents all incoming and outgoing customer interactions in IDT's Customer Relationship Management (CRM) database; primary contact is through email and phone.Coordinates project intake, quoting and order administration for assigned accounts.Coordinates, participates in, and distributes meeting notes for customer conference calls, internal meetings, and visits; works directly with Quality Assurance team to coordinate customer audits. Manages and oversees action item completion from these interactions.Resolves complaints by determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting resolution to the customer's satisfaction.Drafts, reviews and maintains work instructions and process flow documentation for individual accounts.Demonstrates behavior consistent with the Integrated DNA Technologies Core Values.Performs other duties as assigned.

MSA, The Safety CompanyAt MSA, safety isn't just in our name. It's the driving factor behind every decision we make because we know our customers rely on us every day to keep them safe. It's a noble mission and a challenge that every MSA associate accepts when they join our team. That's why we provide our associates with a competitive pay and benefits package, learning and development opportunities, and an inclusive and friendly work environment. Join the MSA and help make the world safer, one person at a time.Requisition ID 2018-2227# of Openings 1Job Location(s) US-PA-Cranberry TwpPosted Date 2 months agoCategory Customer ServiceOverview MSA's award winning customer service center is looking for a positive and energetic associate willing to work in a fast paced, ever changing work environment. The ability to multi-task and always placing the customer first in every situation is a must. We expect our customer service associates to deliver a "customer experience like no other" and provide support to our sales channel partners, field sales associates as well as end-user customers. Associates will be responsible for assisting our customer base via phone, email and chat in areas of order entry, product support and recommendations, service notifications, return material authorizations, track and provide proof of delivery and quotations. If you have this skill set and want to work in our environment, apply today!Responsibilities Entry transactions and processes include but are not limited to:SAP Standard Order EntryEsker Order ProcessingEDI Order ProcessingEcommerce Order ProcessingIncomplete Order managementAnswer inbound and initiate outbound calls to customers to clarify order requirements when necessary.Acquire knowledge of all major product groups to properly service customer calls. Process transactions in all areas of the SAP order management system.Perform various related functions in SAP and CRM like Order Status/Document Flow, check orders for incomplete and credit status, Order Expedite, Setting up New Accounts.Efficiently and effectively resolve customer issues or inquiries using systems like CRM.Process credit/re-bills requests, resolve mis-shipments and provide proof of deliveries.Utilize Lotus Notes e-mail, Issue Management, Knowledge Database system (iCLIC/PID).Utilize DMS (drawing package) and MSA website and related resources.Investigate and resolve calls for Entry Level position before appropriately escalating to the next level.Perform all of the above functions while online with a customer, and navigate expertly between multiple sessions on computer.Listen carefully to customers and to seek to understand customer needs.With supervision, prioritize own tasks in order to complete them in a timely and accurate manner.Qualifications Special knowledge, skills and abilities required:Strong verbal and written communication skills to clearly and accurately convey basic information. Ability to communicate and verbalize complex information effectively to MSA Sales Channel partners and customers.Excellent computer skills using Microsoft Word and Excel.Proven ability to handle multiple tasks in high-volume, fast-paced work environment.Proven ability to approach change or new situations with a positive attitude.Preferred:Experience with Lotus Notes, CRM, SAP.Experience with order management systems.Education and experience required:High school diploma or equivalent.Preferred:Associates degree.1 - 2 years of experience in Customer Service and its related tasks.SAP Order Management experience.MSA is committed to the principles of equal employment opportunity and to providing a workplace that is free from unlawful discrimination. As such, it is MSA's policy not to discriminate against any employee or applicant for employment on the basis of the person's age, color, creed, disability, ethnicity, race, religion, gender, marital status, sex, sexual orientation, gender identity, national origin, citizenship status, veteran's status, genetic information, political affiliation, disabling condition, or any other category protected by applicable federal, state, or local law. MSA also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.If you are an individual with a disability and need an accommodation to assist you in navigating this career site, let us know. Contact Us EEO/AA/M/F/D/VPI102339760

The Operations Consultant is responsible for the overall operation of Becker's USMLE courses for self-study, live virtual and live classrooms. The Consultant assists with answering student questions, working with student issues related to Client Services and Online Services, and prepares schedule reminders for instructors. Communicates with students and facilitate access and utilization of Becker's Healthcare courses and performs organizational, clerical, and ad-hoc duties as needed.

EEO Statement:Advanced Drainage Systems is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job ID 2017-3728Job Locations US-OH-LondonPosted Date 2018-01-05Category Customer Service/SupportOverview Headquartered in Hilliard Ohio, Advanced Drainage Systems, Inc (ADS) is the leading manufacturer of high performance thermoplastic corrugated pipe, providing a comprehensive suite of water management products and drainage solutions. Our innovative products and superior drainage solutions are used across a broad range of end markets and applications, including residential, non-residential, agriculture and infrastructure applications. We have established a leading position in many of these end markets by leveraging our national sales and distribution platform, overall product breadth and scale, and our manufacturing excellence. Founded in 1966, we operate a global network of 3,700 employees, 63 manufacturing plants and 31 distribution centers. In July, 2014 we became a public company traded on the NYSE®. To enable our continued growth, we are looking to add top talent to our dynamic organization.Responsibilities The Customer Service Representative provides a solution based service to our valued customers. A successful individual will be able to multi-task in a fast paced environment with professionalism and efficiency. This position requires a highly motivated team player who is willing to go above and beyond while displaying a positive, optimistic and upbeat outlook.The responsibilities of this position include, but are not limited to:Process customer requests by fax, telephone, mail, or email.Provide product information and technical resources.Perform order entry accurately with a sense of urgency.Notify customer of backorder or potential delay in shipment.Review orders and check for accuracy.Liaison for the sales department, logistics department, and the customer.Interface with co-workers and customers in reference to customer issues.Ask for help and ask to help when necessary.Research customer inquiries and respond to appropriate parties in a timely manner.Answer phone in a professional manner.Keep customers informed of order status.Report problems to the Lead CSR.Handle invoice releases daily.Keep work area neat and organized.Process credits and debits in a timely manner.Perform tasks as assigned.Job Skills:This position should possess the following skills/knowledge:Strong verbal and written communicationTyping/10-keyPC/ComputerData EntryEducational Requirements:High School DiplomaCollege degree preferredPreferred Experience:2+ years experience in Customer ServiceWindows XP and Microsoft OfficeOracle Physical Requirements:The employee will be sitting for an extended period of time, so they must be able to sit for a continuous 8 hoursThe employee will be typing, answering the phone, and using their hands in other ways throughout the day and must be have full use of their hands.The employee will be wearing a headset while on the phone, so they must be able to wear a headset for 8 hours continuouslyEEO Statement PI102251433

Integrated DNA TechnologiesID 2018-3799Job Locations US-IA-CoralvilleCategory Customer Service# of Openings 1Posted Date 14 hours agoShift/Schedule M-F 40 Hour Week (United States of America)Overview The NGS Applications Specialist provides professional customer service and technical support to IDT customers regarding product design and end-use for Next Generation Sequencing.ResponsibilitiesEssential Functions:Communicates with and supports customers to provide pre- and post-sales technical support for a growing NGS product offering.Troubleshoots product use and applications by using customer provided data and information, as well as IDT sales and manufacturing databases.Answers all NGS-related customer inquiries received by phone, email and chat.Documents all incoming and outgoing customer interactions in IDT's Customer Relationship Management (CRM) database.Supports other IDT service departments and Sales through consultation or escalation of product questions, customer issues, and technical inquiries as needed.Handles the intake and completion of custom design requests for Next Gen Sequencing panels.Resolves complaints by determining the cause of the problem, selecting and explaining the best solution to solve the problem, and expediting resolution to the customer's satisfaction.Uses available resources to formulate a timely and informed customer response; reaches out to appropriate resources as necessary if the customer concern falls outside range of expertise.Presents technical information in regularly scheduled department meetings.Contributes regularly to the growing database of technical information and reviews this information.Demonstrates behavior consistent with the Integrated DNA Technologies Core Values.Performs other duties as assigned.