Location: US-CA-Glendale# of Openings: 1Category: Sales/MarketingPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsThe Hilton Los Angeles North/Glendale & Executive Meeting Center is centrally located in Glendale, minutes from Downtown LA, Pasadena, and Burbank. This location is an excellent place to launch your career with more than 19K meeting space and full service restaurant. Our team members are able to enjoy Hilton's employee travel program, complimentary meals and parking, discount safety shoe program as well as complimentary uniform and uniform cleaning. Apply now to join our ever-growing team! OverviewManage social catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage, and room rental. ResponsibilitiesExperience evaluating catering business opportunities to maximize revenue and profitability while achieving customer expectations.Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Advanced level of producing banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Work closely with banquet department on operations and event execution.Prepare correspondence to customers, internal booking reports and file maintenance.Participate in daily business review meeting, pre-convention meetings, training and other meetings as required. Comfortable with hotel site inspections and client presentations. Attend trade shows, community events and industry meetings. Comply with attendance rules and be available to work evenings and weekends on a regular basis.Perform any other job related duties as assigned. QualificationsHigh school or equivalent education required. Bachelor's degree preferred. 3+ years of past sales experience preferred. Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of the Banquet Event Order process, Delphi knowledge preferred.Advanced knowledge of hotel and competitive market. Ability to execute appropriate action plans. Desire to participate as part of a team. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Knowledge of hotel operationsLeadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984384
Jan 18, 2019
Location: US-CA-Glendale# of Openings: 1Category: Sales/MarketingPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsThe Hilton Los Angeles North/Glendale & Executive Meeting Center is centrally located in Glendale, minutes from Downtown LA, Pasadena, and Burbank. This location is an excellent place to launch your career with more than 19K meeting space and full service restaurant. Our team members are able to enjoy Hilton's employee travel program, complimentary meals and parking, discount safety shoe program as well as complimentary uniform and uniform cleaning. Apply now to join our ever-growing team! OverviewManage social catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage, and room rental. ResponsibilitiesExperience evaluating catering business opportunities to maximize revenue and profitability while achieving customer expectations.Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. Advanced level of producing banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients. Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Develop and conduct persuasive verbal sales presentations to prospective clients. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Work closely with banquet department on operations and event execution.Prepare correspondence to customers, internal booking reports and file maintenance.Participate in daily business review meeting, pre-convention meetings, training and other meetings as required. Comfortable with hotel site inspections and client presentations. Attend trade shows, community events and industry meetings. Comply with attendance rules and be available to work evenings and weekends on a regular basis.Perform any other job related duties as assigned. QualificationsHigh school or equivalent education required. Bachelor's degree preferred. 3+ years of past sales experience preferred. Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of the Banquet Event Order process, Delphi knowledge preferred.Advanced knowledge of hotel and competitive market. Ability to execute appropriate action plans. Desire to participate as part of a team. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Knowledge of hotel operationsLeadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984384
Location: US-CO-Denver# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsThe Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!OverviewThe purpose of the At your Service Agent is to provide high level Customer Service experiences to our Guests. The following is intended as an overall outline of employment expectations but is in no way an all-inclusive list of duties. Other responsibilities may be added at the Manager's discretion within this scope of work.ResponsibilitiesSupport the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely mannerAnswer basic inquiries regarding hotel, services, outlet hours, etc.Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension or department. Answering guest inquiries regarding housekeeping service, maintenance, security complaints etc.Utilizing GXP to report, communicate and follow up on all necessary guest concernsReceive wakeup call information, input cautiously into the automated wake-up system and verbally confirm time to guestAct as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.Responsible for sending guest bills via email or fax and checking out a guest that calls from their room.For callers wanting to make a reservation, listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. Create reservations based on guest preferences and availability.Read, retrieve, communicate and verify information including confirmation number to caller. Input and retrieve data using OPERA property management system and utilizing codes for efficiency.Responsible for taking in-room dining orders over the phone and relays orders to kitchen via ALOHA point of sales system. Ability to open, order, post and close food and beverage checks/orders on the ALOHA point of sales systemAbility to complete request form for amenity delivery and then delivers the amenity form to the according departmentResponsible for turning in reports at the end of shiftProperly posting reservations through OpenTable for all hotel food and beverage outlets during posted hoursImmediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent detailsRemain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.Other duties as needed QualificationsExperience, Skills and Knowledge*Must communicate well with guests.*Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.*Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.*Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.*Command of the English language both written and verbal.*At least 1 year of Front Desk, PBX or Reservations experience at a hotel or resortBenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984381
Jan 18, 2019
Location: US-CO-Denver# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsThe Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!OverviewThe purpose of the At your Service Agent is to provide high level Customer Service experiences to our Guests. The following is intended as an overall outline of employment expectations but is in no way an all-inclusive list of duties. Other responsibilities may be added at the Manager's discretion within this scope of work.ResponsibilitiesSupport the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely mannerAnswer basic inquiries regarding hotel, services, outlet hours, etc.Promptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension or department. Answering guest inquiries regarding housekeeping service, maintenance, security complaints etc.Utilizing GXP to report, communicate and follow up on all necessary guest concernsReceive wakeup call information, input cautiously into the automated wake-up system and verbally confirm time to guestAct as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.Responsible for sending guest bills via email or fax and checking out a guest that calls from their room.For callers wanting to make a reservation, listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. Create reservations based on guest preferences and availability.Read, retrieve, communicate and verify information including confirmation number to caller. Input and retrieve data using OPERA property management system and utilizing codes for efficiency.Responsible for taking in-room dining orders over the phone and relays orders to kitchen via ALOHA point of sales system. Ability to open, order, post and close food and beverage checks/orders on the ALOHA point of sales systemAbility to complete request form for amenity delivery and then delivers the amenity form to the according departmentResponsible for turning in reports at the end of shiftProperly posting reservations through OpenTable for all hotel food and beverage outlets during posted hoursImmediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent detailsRemain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.Other duties as needed QualificationsExperience, Skills and Knowledge*Must communicate well with guests.*Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.*Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.*Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.*Command of the English language both written and verbal.*At least 1 year of Front Desk, PBX or Reservations experience at a hotel or resortBenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984381
Hilton Univ of FL Conf Center
Gainesville, Florida
Location: US-FL-Gainesville# of Openings: 1Category: HousekeepingPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsWelcome to the newly renovated Hilton University of Florida Conference Center located right next to the University of Florida and Shands Hospital. We're walking distance to Ben Griffin Stadium, or "The Swamp". With more than 25,000 sq ft of meeting space and 248 guest rooms, the Hilton University of Florida is the premier hotel in Gainesville. Our associates enjoy monthly socials, hotel and prize giveaways and our team member store. We offer free lunch or dinner to all team members. Hilton's outstanding Team Member Travel Program provides you with up to 30 nights a year at a discounted rate. We love to celebrate our team whether with team member car washes or back to school back packs. We take care of you so that you can take care of our guests! OverviewTo ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.ResponsibilitiesOversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate. Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc. Maintain and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications2 years of housekeeping experience, preferably in a comparable hotel.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984377
Jan 18, 2019
Location: US-FL-Gainesville# of Openings: 1Category: HousekeepingPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsWelcome to the newly renovated Hilton University of Florida Conference Center located right next to the University of Florida and Shands Hospital. We're walking distance to Ben Griffin Stadium, or "The Swamp". With more than 25,000 sq ft of meeting space and 248 guest rooms, the Hilton University of Florida is the premier hotel in Gainesville. Our associates enjoy monthly socials, hotel and prize giveaways and our team member store. We offer free lunch or dinner to all team members. Hilton's outstanding Team Member Travel Program provides you with up to 30 nights a year at a discounted rate. We love to celebrate our team whether with team member car washes or back to school back packs. We take care of you so that you can take care of our guests! OverviewTo ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.ResponsibilitiesOversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate. Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc. Maintain and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications2 years of housekeeping experience, preferably in a comparable hotel.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984377
The Red Lion Hotel Seattle Air
Seattle, Washington
Location: US-WA-Seattle# of Openings: 1Category: Administrative & GeneralPosition Type: Regular Full-TimeFLSA Status: ExemptOverviewLead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. ResponsibilitiesCreate and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team. Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts. Meet with potential and current clients to promote hotel. Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.Guide other members of the Executive Committee, Management and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsBachelor's degree preferred.Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984379
Jan 18, 2019
Location: US-WA-Seattle# of Openings: 1Category: Administrative & GeneralPosition Type: Regular Full-TimeFLSA Status: ExemptOverviewLead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. ResponsibilitiesCreate and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team. Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts. Meet with potential and current clients to promote hotel. Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.Guide other members of the Executive Committee, Management and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsBachelor's degree preferred.Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984379
The Red Lion Hotel Seattle Air
Seattle, Washington
Location: US-WA-Seattle# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewPlan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.ResponsibilitiesManage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards. Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication vehicles, recommend discipline and termination, as appropriate. Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved. * Promote the Accident Prevention Program to minimize liabilities and related expenses. * Assist the Executive Chef in the creation, costing and implementation of seasonal and special menus. Should assume the responsibilities of the Executive Chef in his/her absence.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsTwo+ years of post high school education, culinary education is desirable.Five+ years of employment in a related position. Hotel experience preferred.Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984375
Jan 18, 2019
Location: US-WA-Seattle# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: Non-ExemptOverviewPlan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.ResponsibilitiesManage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards. Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication vehicles, recommend discipline and termination, as appropriate. Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved. * Promote the Accident Prevention Program to minimize liabilities and related expenses. * Assist the Executive Chef in the creation, costing and implementation of seasonal and special menus. Should assume the responsibilities of the Executive Chef in his/her absence.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsTwo+ years of post high school education, culinary education is desirable.Five+ years of employment in a related position. Hotel experience preferred.Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984375
Le Meridien Boston Cambridge
Cambridge, Massachusetts
Location: US-MA-Cambridge# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsAnchoring the renowned University Park at MIT, Le Mridien Cambridge-MIT stands amidst an area legendary for its infrastructure of invention. The Boston/Cambridge area is a cultural capital of the US including world-renowned music ensembles like The Boston Symphony Orchestra, the Handel and Haydn Society, in addition to hundreds of museums, such as the Museum of Fine Arts, the Museum of Science and the Children's Museum. Le Mridien Cambridge-MIT's elegant guest rooms and suites offer a place of luxurious sanctuary and unmatched comfort. Our associates enjoy many benefits including free meals, discounted local gym membership, discounted parking, discounted dry cleaning for non -uniforms and free cleaning for uniforms. We are conveniently located 3 blocks from MBTA Bus and Train. At Le Meridien Cambridge, we take care of our associates so that you can take care of our guests. We look forward to learning more about you!OverviewPlan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. ResponsibilitiesDirect the day to day operations of all areas of the kitchen including outlets, banquets, stewarding, and purchasing. Manage Human Resources in the kitchen in order to attract, retain and motivate the associates while providing a safe environment. Interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate. Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Develop, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. Develop and implement menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsTwo+ years of post high school education, culinary education is desirable.Five+ years of employment in a related position. Hotel experience preferred.Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984373
Jan 18, 2019
Location: US-MA-Cambridge# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsAnchoring the renowned University Park at MIT, Le Mridien Cambridge-MIT stands amidst an area legendary for its infrastructure of invention. The Boston/Cambridge area is a cultural capital of the US including world-renowned music ensembles like The Boston Symphony Orchestra, the Handel and Haydn Society, in addition to hundreds of museums, such as the Museum of Fine Arts, the Museum of Science and the Children's Museum. Le Mridien Cambridge-MIT's elegant guest rooms and suites offer a place of luxurious sanctuary and unmatched comfort. Our associates enjoy many benefits including free meals, discounted local gym membership, discounted parking, discounted dry cleaning for non -uniforms and free cleaning for uniforms. We are conveniently located 3 blocks from MBTA Bus and Train. At Le Meridien Cambridge, we take care of our associates so that you can take care of our guests. We look forward to learning more about you!OverviewPlan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. ResponsibilitiesDirect the day to day operations of all areas of the kitchen including outlets, banquets, stewarding, and purchasing. Manage Human Resources in the kitchen in order to attract, retain and motivate the associates while providing a safe environment. Interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate. Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Develop, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. Develop and implement menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsTwo+ years of post high school education, culinary education is desirable.Five+ years of employment in a related position. Hotel experience preferred.Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984373
Location: US-FL-Duck Key# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewEnsure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.ResponsibilitiesEnsure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. Implement company and franchise programs. Prepare forecasts and reports and assist in the development of the room's budget. Monitor and maintain the front office systems and equipment to ensure their optimum performance. Track guest satisfaction surveys and maximize usage of the guest response tracking system. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Interview, hire, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. Regular attendance in conformance with the standards is essential to the successful performance of this position.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsMinimum of 2 years Front Desk experience, preferably in leadership role.High School Diploma or equivalent required, Bachelor's degree preferred.Proficient with PMS system. Advanced knowledge of brand's reward program. Able to handle cash and credit transactions. Computer literacy and financial management a must. Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. General knowledge of local area attractions and transportation. Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. Able to establish and maintain effective working relationships with associates and customers. Able to make sound business decisions and take action quickly based on previous experience and good judgment.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.NOTE: The above declarations are not intended to be an "all-inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This document is not intended to be and does not constitute any form of employment contract or agreement.PI106984371
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewEnsure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.ResponsibilitiesEnsure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. Implement company and franchise programs. Prepare forecasts and reports and assist in the development of the room's budget. Monitor and maintain the front office systems and equipment to ensure their optimum performance. Track guest satisfaction surveys and maximize usage of the guest response tracking system. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Interview, hire, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. Regular attendance in conformance with the standards is essential to the successful performance of this position.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsMinimum of 2 years Front Desk experience, preferably in leadership role.High School Diploma or equivalent required, Bachelor's degree preferred.Proficient with PMS system. Advanced knowledge of brand's reward program. Able to handle cash and credit transactions. Computer literacy and financial management a must. Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. General knowledge of local area attractions and transportation. Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. Able to establish and maintain effective working relationships with associates and customers. Able to make sound business decisions and take action quickly based on previous experience and good judgment.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.NOTE: The above declarations are not intended to be an "all-inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This document is not intended to be and does not constitute any form of employment contract or agreement.PI106984371
The Red Lion Hotel Seattle Air
Seattle, Washington
Location: US-WA-Seattle# of Openings: 1Category: EngineeringPosition Type: Regular Full-TimeFLSA Status: ExemptOverviewThe Engineering Manager is responsible for the management and supervision of all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, SOP's as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiently as possible.ResponsibilitiesInterview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations. Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety and convenience.Test and examine the life safety systems to ensure they are 100% operational at all times. Monitor utility consumption to determine the effectiveness of current systems. Review purchase requests and monitor expenses budget to ensure goals are met/exceeded. Assist in the administration of the department by preparing and maintaining schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsCollege degree or college courses considered helpful, engineering related preferred. Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.1 year of hands-on experience at a comparable location/industry. Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984369
Jan 18, 2019
Location: US-WA-Seattle# of Openings: 1Category: EngineeringPosition Type: Regular Full-TimeFLSA Status: ExemptOverviewThe Engineering Manager is responsible for the management and supervision of all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, SOP's as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiently as possible.ResponsibilitiesInterview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations. Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety and convenience.Test and examine the life safety systems to ensure they are 100% operational at all times. Monitor utility consumption to determine the effectiveness of current systems. Review purchase requests and monitor expenses budget to ensure goals are met/exceeded. Assist in the administration of the department by preparing and maintaining schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsCollege degree or college courses considered helpful, engineering related preferred. Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.1 year of hands-on experience at a comparable location/industry. Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984369
Location: US-FL-Duck Key# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewPrepare food of consistent quality and assist in kitchen functions.ResponsibilitiesPrepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984366
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewPrepare food of consistent quality and assist in kitchen functions.ResponsibilitiesPrepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984366
Location: US-FL-Duck Key# of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewServe guests in hospitable manner to ensure positive guest experience.ResponsibilitiesMaintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.Ability to establish and maintain effective working relationships with associates, customers and patrons.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984362
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewServe guests in hospitable manner to ensure positive guest experience.ResponsibilitiesMaintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation.Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.Ability to establish and maintain effective working relationships with associates, customers and patrons.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984362
Location: US-FL-Duck Key# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewPrepare food of consistent quality and assist in kitchen functions.ResponsibilitiesPrepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984364
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewPrepare food of consistent quality and assist in kitchen functions.ResponsibilitiesPrepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984364
Location: US-FL-Duck Key# of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewAssist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.ResponsibilitiesQuickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.Transport all dirty tableware from dining room to dishwashing area for proper cleaning.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsKnowledge of the appropriate table settings and service ware.Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations.Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984360
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: Food and BeveragePosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewAssist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.ResponsibilitiesQuickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.Transport all dirty tableware from dining room to dishwashing area for proper cleaning.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsKnowledge of the appropriate table settings and service ware.Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations.Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodations.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsWHAT ARE WE LOOKING FOR?Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984360
The Westin Beach Ft Lauderdale
Fort Lauderdale, Florida
Location: US-FL-Fort Lauderdale# of Openings: 5Category: Food and BeveragePosition Type: On-CallFLSA Status: Non-ExemptAbout UsEscape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Spectacular views of the ocean or Intracoastal Waterway and the sound of lapping waves stimulate your senses, day and night. We are the best place to work on the beach according to our associates with an AOS score of 95%. We offer free employee lunch, free parking, and monetary incentives based off of Trip Advisor and GSS mentions. Come find your home away from home and join the Westin team today! OverviewAssist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.ResponsibilitiesSet up banquet room as instructed by Supervisor to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary, and check with guests for overall satisfaction. Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation.Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items.Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.Ability to stand for long periods of time with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984359
Jan 18, 2019
Location: US-FL-Fort Lauderdale# of Openings: 5Category: Food and BeveragePosition Type: On-CallFLSA Status: Non-ExemptAbout UsEscape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Spectacular views of the ocean or Intracoastal Waterway and the sound of lapping waves stimulate your senses, day and night. We are the best place to work on the beach according to our associates with an AOS score of 95%. We offer free employee lunch, free parking, and monetary incentives based off of Trip Advisor and GSS mentions. Come find your home away from home and join the Westin team today! OverviewAssist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.ResponsibilitiesSet up banquet room as instructed by Supervisor to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary, and check with guests for overall satisfaction. Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation.Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items.Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.Ability to stand for long periods of time with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984359
Location: US-FL-Duck Key# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewSupport the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.ResponsibilitiesPromptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.Page guests and patrons using the public address system in a courteous and clear manner.Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsMust communicate well with guests.Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984358
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: Front DeskPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewSupport the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.ResponsibilitiesPromptly answer telephone calls, greet callers with a positive and clear voice. Listen to ascertain the correct extension. Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests.Receive wake up call information, input cautiously into the automated wake-up system and verbally confirm time to guest.Page guests and patrons using the public address system in a courteous and clear manner.Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc.Briefly answer basic inquiries, time, extension numbers, outlet hours, etc.Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details.Remain calm and polite especially during emergency situations or heavy hotel activity. Resolve complications and complaints such as missed wake up calls or missed messages using previous experience and good judgment.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned. QualificationsMust communicate well with guests.Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.Ability to access and accurately input information using a moderately complex computer system with or without reasonable accommodation.Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984358
Location: US-FL-Duck Key# of Openings: 1Category: Gift ShopPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewMaintain a clean and attractive shop for guests, while offering superior customer service.ResponsibilitiesPromote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales. Ensure all assigned inventory counts are accurate. Protect assets against losses and shoplifting. Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures. Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to. Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsMathematic proficiency required to handle cash. Requires knowledge of computer equipment or other technical devices and the ability to operate cash register.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984356
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: Gift ShopPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewMaintain a clean and attractive shop for guests, while offering superior customer service.ResponsibilitiesPromote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales. Ensure all assigned inventory counts are accurate. Protect assets against losses and shoplifting. Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. Adhere to the hotel cash handling policies. Practice proper register operation procedures. Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to. Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsMathematic proficiency required to handle cash. Requires knowledge of computer equipment or other technical devices and the ability to operate cash register.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984356
Location: US-FL-Duck Key# of Openings: 1Category: RecreationPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewAdminister the activities and programs to guests offered by the Recreation Department with a warm and courteous attitude while maintaining a clean, safe, and fun environment.ResponsibilitiesHost all Camp Hawk Drop-Off Programs including - Outdoor Environmental Program, Afternoon Camp Adventure, and Kids night out late drop off.Host and participate in all Hawks Cay activities including but not limited to: Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games. Assure cleanliness and organize the following areas: Family Pool, Pirate Splash Pool, Coral Cay lounge, Camp Hawk, Mini Golf, Sand Volleyball and other Coral Cay locations. Provide enthusiastic customer service at the Coral Cay front desk. This includes and is not limited to: welcoming guests, taking reservations for Coral Cay amenities and Camp Hawk programs, answering phone calls, providing resort information, making room and credit card charges, monitoring bike and golf cart rentalsCleaning, maintaining and repairing patio equipment including chairs, umbrellas and tables.Monitor and address regulations and safety concerns at Coral Cay.Set up and provide cabana service for guests.Issuing and inventorying pool towels.Required to work holidays, weekend, day and night shifts as needed.QualificationsHigh School Diploma or equivalent. Must be able to speak, read and write English fluently.Hotel recreation, camp or other related hospitality experience of at least 1 yearApplicants should be in excellent physical condition, capable of bending, kneeling, climbing, and lifting of 50lbs. Experience working with children and families. Must have excellent interpersonal skills when dealing with guests, associates, and the general public. Should have knowledge of the local areas attractions and entertainment. Must be able to learn and adapt to a fast paced environment.Must be able to work independently and in a fast paced environment.Must be able to interact with a wide range of people. Extremely customer-service orientated and have multi-taskingBe able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook.Experience working with inclusive programming preferred but not required. Working Conditions: The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain.BenefitsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984354
Jan 18, 2019
Location: US-FL-Duck Key# of Openings: 1Category: RecreationPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:• Caring• Reliable• Energetic• Wow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. OverviewAdminister the activities and programs to guests offered by the Recreation Department with a warm and courteous attitude while maintaining a clean, safe, and fun environment.ResponsibilitiesHost all Camp Hawk Drop-Off Programs including - Outdoor Environmental Program, Afternoon Camp Adventure, and Kids night out late drop off.Host and participate in all Hawks Cay activities including but not limited to: Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games. Assure cleanliness and organize the following areas: Family Pool, Pirate Splash Pool, Coral Cay lounge, Camp Hawk, Mini Golf, Sand Volleyball and other Coral Cay locations. Provide enthusiastic customer service at the Coral Cay front desk. This includes and is not limited to: welcoming guests, taking reservations for Coral Cay amenities and Camp Hawk programs, answering phone calls, providing resort information, making room and credit card charges, monitoring bike and golf cart rentalsCleaning, maintaining and repairing patio equipment including chairs, umbrellas and tables.Monitor and address regulations and safety concerns at Coral Cay.Set up and provide cabana service for guests.Issuing and inventorying pool towels.Required to work holidays, weekend, day and night shifts as needed.QualificationsHigh School Diploma or equivalent. Must be able to speak, read and write English fluently.Hotel recreation, camp or other related hospitality experience of at least 1 yearApplicants should be in excellent physical condition, capable of bending, kneeling, climbing, and lifting of 50lbs. Experience working with children and families. Must have excellent interpersonal skills when dealing with guests, associates, and the general public. Should have knowledge of the local areas attractions and entertainment. Must be able to learn and adapt to a fast paced environment.Must be able to work independently and in a fast paced environment.Must be able to interact with a wide range of people. Extremely customer-service orientated and have multi-taskingBe able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook.Experience working with inclusive programming preferred but not required. Working Conditions: The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain.BenefitsSince opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:Teamwork - We work together to achieve a common goal.Respect - We care about the feelings and beliefs of others.Integrity - We conduct our work and relationships in an honest and fair manner.Creativity - We change what exists into something better.Excellence - We want our resort to be iconic - set the standard.Passion - We love what we do and it shows!In addition, we look for the demonstration of the following key attributes in our Crew Members:CaringReliableEnergeticWow our GuestWHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort. Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984354
Location: US-TX-Dallas# of Openings: 1Category: Food and BeveragePosition Type: Regular Part-TimeFLSA Status: Non-ExemptAbout UsWelcome to Hotel Crescent Court, with undeniable charm that is quintessentially Texan, we meld Dallas sophistication and heritage into an experience that is uniquely Hotel Crescent Court. With our immersive spa, renowned dining, and serene pool just moments away from the trolley, our hotel opens a world filled by arts, shopping and entertainment districts. Fresh from a $30 million renovation, this is Texas luxury living at its finest.At the Hotel Crescent Court, our associates can expect to work in an environment that focuses on nurturing development and growth. We take care of you so that you can take care of our guests. Complimentary parking, free meals during your shift, and monthly associate celebrations are just a few perks that can be expected when working here. OverviewServe guests in a hospitable manner to ensure positive guest experience.ResponsibilitiesHospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Prepare station for readiness prior to opening and closing of each shift. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. Perform all side work duties according to side work schedules. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984352
Jan 18, 2019
Location: US-TX-Dallas# of Openings: 1Category: Food and BeveragePosition Type: Regular Part-TimeFLSA Status: Non-ExemptAbout UsWelcome to Hotel Crescent Court, with undeniable charm that is quintessentially Texan, we meld Dallas sophistication and heritage into an experience that is uniquely Hotel Crescent Court. With our immersive spa, renowned dining, and serene pool just moments away from the trolley, our hotel opens a world filled by arts, shopping and entertainment districts. Fresh from a $30 million renovation, this is Texas luxury living at its finest.At the Hotel Crescent Court, our associates can expect to work in an environment that focuses on nurturing development and growth. We take care of you so that you can take care of our guests. Complimentary parking, free meals during your shift, and monthly associate celebrations are just a few perks that can be expected when working here. OverviewServe guests in a hospitable manner to ensure positive guest experience.ResponsibilitiesHospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Prepare station for readiness prior to opening and closing of each shift. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. Perform all side work duties according to side work schedules. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHotel experience preferred.Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.PI106984352
Assistant Resident Care DirectorUS-VA-HillsvilleJob ID: 2019-4707Type: Regular Full-Time# of Openings: 1Category: Resident CareCommonwealth Senior Living at HillsvilleOverviewDo you have a sincere passion for working with seniors and a love of keeping them healthy? Our Assistant Resident Care Directors (ARCD) do too! The ARCD cares for our residents in a number of ways in our communities under the direction of the Resident Care Director. The main objective of this position is to administer and document medication and treatments per the physician’s order and accurately record all care provided to the residents. You would also provide direct nursing care and clinical supervision of nursing assistants working with residents. You play a critical role in scheduling the team! Team members must possess a big heart and a spirit to serve while you monitor the residents’ comfort and respond to their physical and emotional needs. This role can grow into leadership opportunities at our communities and a long-term career in the senior living industry. Team members can pursue a higher nursing degree and Commonwealth Senior Living will assist with paying for education and providing training! Career growth into the Resident Care Director role is possible. Our company even boasts several Executive Directors that were ARCDs earlier in their careers!QualificationsCaring about people. Previous work with seniors would be fantastic!Drive for doing the right thing and seeing things through to the endPassionate about a job well done, having fun, and celebrating successConfident to speak upGreat listenerTakes ownership and adds value – seeks to improve something every single day!Consistently exhibits respect in all interactionsAbility and desire to provide exceptional customer serviceImpeccable attention to detailPossessing your Virginia State LPN or RN certification would be idealPI106983719
Jan 18, 2019
Assistant Resident Care DirectorUS-VA-HillsvilleJob ID: 2019-4707Type: Regular Full-Time# of Openings: 1Category: Resident CareCommonwealth Senior Living at HillsvilleOverviewDo you have a sincere passion for working with seniors and a love of keeping them healthy? Our Assistant Resident Care Directors (ARCD) do too! The ARCD cares for our residents in a number of ways in our communities under the direction of the Resident Care Director. The main objective of this position is to administer and document medication and treatments per the physician’s order and accurately record all care provided to the residents. You would also provide direct nursing care and clinical supervision of nursing assistants working with residents. You play a critical role in scheduling the team! Team members must possess a big heart and a spirit to serve while you monitor the residents’ comfort and respond to their physical and emotional needs. This role can grow into leadership opportunities at our communities and a long-term career in the senior living industry. Team members can pursue a higher nursing degree and Commonwealth Senior Living will assist with paying for education and providing training! Career growth into the Resident Care Director role is possible. Our company even boasts several Executive Directors that were ARCDs earlier in their careers!QualificationsCaring about people. Previous work with seniors would be fantastic!Drive for doing the right thing and seeing things through to the endPassionate about a job well done, having fun, and celebrating successConfident to speak upGreat listenerTakes ownership and adds value – seeks to improve something every single day!Consistently exhibits respect in all interactionsAbility and desire to provide exceptional customer serviceImpeccable attention to detailPossessing your Virginia State LPN or RN certification would be idealPI106983719
The Resident Services Director is responsible for directing and coordinating resident care to ensure company guidelines are met while following all state guidelines and regulations. This position supervises the resident services department, coordinates staffing needs, develops care plans, works with physicians and discharge planners, operates within department budget, and communicates with family members.Sagora Senior Living is one of the top 50 senior housing operators in the United States offering independent living, assisted living, and memory care services. We are looking for compassionate and caring individuals to join our team to uphold our "Residents First" philosophy. We offer a competitive compensation and benefits package along with additional company perks. If you are looking for a rewarding position and a great company culture, we urge you to apply! Position details:Community name: Landon Ridge Sugar Land Assisted Living and Memory CareCity, State: Sugar Land, TexasCommunity details: www.sagora.com/landonridgelifeStatus: Full TimeShift/hours: Monday - Friday 8a-5p with rotating weekends as Manager on Duty and on call 24hrsResponsibilities:Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality servicesPlan and delegate work assignments, ensuring effective schedulingProvide case management services to residentsFacilitate and encourage family involvement with residentsAssist in coordination of resident move-in and move-out to ensure a smooth transition for resident and familyInvestigate incidents, identify safety hazards, and implement corrective actions in a timely mannerDevelop and monitor resident service plansCoordinate wellness activitiesParticipate in Community Marketing PlanEnsure regulatory compliance and participate in management and agency surveysServe as MOD as assigned Skills/Requirements:Must be a graduate of an accredited school of nursing, RN or LVN1 or more years of management experience in an Assisted Living or Memory Care community in a similar roleMust be able to communicate effectively with residents, families, physicians, and associatesStrong written communication and computer skillsAvailability to work outside of normal operating hours including evenings and weekends is required Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. PM18PI106986494
Jan 18, 2019
The Resident Services Director is responsible for directing and coordinating resident care to ensure company guidelines are met while following all state guidelines and regulations. This position supervises the resident services department, coordinates staffing needs, develops care plans, works with physicians and discharge planners, operates within department budget, and communicates with family members.Sagora Senior Living is one of the top 50 senior housing operators in the United States offering independent living, assisted living, and memory care services. We are looking for compassionate and caring individuals to join our team to uphold our "Residents First" philosophy. We offer a competitive compensation and benefits package along with additional company perks. If you are looking for a rewarding position and a great company culture, we urge you to apply! Position details:Community name: Landon Ridge Sugar Land Assisted Living and Memory CareCity, State: Sugar Land, TexasCommunity details: www.sagora.com/landonridgelifeStatus: Full TimeShift/hours: Monday - Friday 8a-5p with rotating weekends as Manager on Duty and on call 24hrsResponsibilities:Oversee recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality servicesPlan and delegate work assignments, ensuring effective schedulingProvide case management services to residentsFacilitate and encourage family involvement with residentsAssist in coordination of resident move-in and move-out to ensure a smooth transition for resident and familyInvestigate incidents, identify safety hazards, and implement corrective actions in a timely mannerDevelop and monitor resident service plansCoordinate wellness activitiesParticipate in Community Marketing PlanEnsure regulatory compliance and participate in management and agency surveysServe as MOD as assigned Skills/Requirements:Must be a graduate of an accredited school of nursing, RN or LVN1 or more years of management experience in an Assisted Living or Memory Care community in a similar roleMust be able to communicate effectively with residents, families, physicians, and associatesStrong written communication and computer skillsAvailability to work outside of normal operating hours including evenings and weekends is required Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. PM18PI106986494
The LVN/LPN is responsible for providing quality care and meeting resident needs while following all state guidelines and regulations. The nurses are also responsible for providing oversight during their shift to the CNAs and CMAs as directed by the Resident Services Director.Sagora Senior Living is one of the top 50 senior housing operators in the United States offering independent living, assisted living, and memory care services. We are looking for compassionate and caring individuals to join our team to uphold our "Residents First" philosophy. We offer a competitive compensation and benefits package along with additional company perks. If you are looking for a rewarding position and a great company culture, we urge you to apply! Position details:Community name: The Brennity at Daphne City, State: Daphne, AL Community details: www.sagora.com/brennity-daphne/Status: Full Time, Part-Time, and PRNShift/hours: 12 hour shifts 7 am to 7 pm / 7 pm to 7 amResponsibilities:Ensure quality and safe resident care servicesPromote resident physical and emotional health by assisting and teaching the resident regarding his/her medical careComply with Assisted Living Policies and ProceduresProvide personal care services which reflect the plan of service for each residentFollow Infection Control and Safety Policies and Procedures per policyObserve resident conditions and accurately report to Resident Services DirectorEvaluate emergencies and determine actions per guidelines Skills/Requirements:Current license as a LVN or LPN in state where being employed1 or more years experience as an LVN or LPN in an Assisted Living or Memory Care communityLeadership and supervisory skillsMust be familiar with drug actions and interactions and possess accurate and comprehensive assessment skillsPatience and courtesy in dealing with residents and familiesDesire to work with seniors to maintain the optimum level of function directly through the supervision of Resident Assistants, CNA's, CMA's and other members of the resident services teamDecision making and communication skillsAbility to assist with transfer of residents regardless of body weight without endangering the resident, self, or other associatesMust be able to read, write, and communicate effectively with residents, families, guests, and other associates in English Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. PM18PI106986492
Jan 18, 2019
The LVN/LPN is responsible for providing quality care and meeting resident needs while following all state guidelines and regulations. The nurses are also responsible for providing oversight during their shift to the CNAs and CMAs as directed by the Resident Services Director.Sagora Senior Living is one of the top 50 senior housing operators in the United States offering independent living, assisted living, and memory care services. We are looking for compassionate and caring individuals to join our team to uphold our "Residents First" philosophy. We offer a competitive compensation and benefits package along with additional company perks. If you are looking for a rewarding position and a great company culture, we urge you to apply! Position details:Community name: The Brennity at Daphne City, State: Daphne, AL Community details: www.sagora.com/brennity-daphne/Status: Full Time, Part-Time, and PRNShift/hours: 12 hour shifts 7 am to 7 pm / 7 pm to 7 amResponsibilities:Ensure quality and safe resident care servicesPromote resident physical and emotional health by assisting and teaching the resident regarding his/her medical careComply with Assisted Living Policies and ProceduresProvide personal care services which reflect the plan of service for each residentFollow Infection Control and Safety Policies and Procedures per policyObserve resident conditions and accurately report to Resident Services DirectorEvaluate emergencies and determine actions per guidelines Skills/Requirements:Current license as a LVN or LPN in state where being employed1 or more years experience as an LVN or LPN in an Assisted Living or Memory Care communityLeadership and supervisory skillsMust be familiar with drug actions and interactions and possess accurate and comprehensive assessment skillsPatience and courtesy in dealing with residents and familiesDesire to work with seniors to maintain the optimum level of function directly through the supervision of Resident Assistants, CNA's, CMA's and other members of the resident services teamDecision making and communication skillsAbility to assist with transfer of residents regardless of body weight without endangering the resident, self, or other associatesMust be able to read, write, and communicate effectively with residents, families, guests, and other associates in English Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. PM18PI106986492