Integrated DNA TechnologiesID 2018-3763Job Locations US-IA-CoralvilleCategory Customer Service# of Openings 1Posted Date 17 hours agoShift/Schedule MTWThF 9:00A-6:00P (United States of America)Overview The Synthetic Biology Applications Specialist provides professional customer service, design, and support to IDT customers regarding Synthetic Biology and related products. ResponsibilitiesEssential Functions:Communicates with customers to provide technical support for a growing product offering of Synthetic Biology products, documents all incoming and outgoing customer interactions in IDT's Customer Relationship Management (CRM) databaseCommunicates customer needs directly to the Synthetic Biology lab members and Bioinformatitions, interprets and communicates design, synthesis, issues from the Lab to the customer Uses basic understanding of double stranded DNA structure, complexities and limitations Provides custom screening, design and optimization of customers' DNA sequencesWorks directly with Application Developers and Bioinformatitions for Synthetic Biology application and product developmentPlays a fundamental role in helping with the expansion of the Synthetic Biology business unit and adapts successfully to quick changes and growth within the unit.Troubleshoots Synthetic Biology product uses and applications by using customer provided data and information, as well as IDT sales and manufacturing databases. Supports other IDT service departments and Sales through consultation or escalation of Synthetic Biology product questions, customer issues, and technical inquiries as needed.Handles the intake and completion of custom project requests from customers and other departments specifically GMP, Key accounts, and TPMi.Resolves complaints by determining the cause of the problem, selecting and explaining the best solution to solve the problem, and expediting resolution to the customer's satisfaction.Supports high value customers with complex projects that may span many months to years with multiple and complex goalposts.Presents technical information in regularly scheduled department meetings.Contributes regularly to the growing database of technical information and reviews this information.Demonstrates behavior consistent with the Integrated DNA Technologies Core Values.Performs other duties as assigned.
Apr 18, 2018
Integrated DNA TechnologiesID 2018-3763Job Locations US-IA-CoralvilleCategory Customer Service# of Openings 1Posted Date 17 hours agoShift/Schedule MTWThF 9:00A-6:00P (United States of America)Overview The Synthetic Biology Applications Specialist provides professional customer service, design, and support to IDT customers regarding Synthetic Biology and related products. ResponsibilitiesEssential Functions:Communicates with customers to provide technical support for a growing product offering of Synthetic Biology products, documents all incoming and outgoing customer interactions in IDT's Customer Relationship Management (CRM) databaseCommunicates customer needs directly to the Synthetic Biology lab members and Bioinformatitions, interprets and communicates design, synthesis, issues from the Lab to the customer Uses basic understanding of double stranded DNA structure, complexities and limitations Provides custom screening, design and optimization of customers' DNA sequencesWorks directly with Application Developers and Bioinformatitions for Synthetic Biology application and product developmentPlays a fundamental role in helping with the expansion of the Synthetic Biology business unit and adapts successfully to quick changes and growth within the unit.Troubleshoots Synthetic Biology product uses and applications by using customer provided data and information, as well as IDT sales and manufacturing databases. Supports other IDT service departments and Sales through consultation or escalation of Synthetic Biology product questions, customer issues, and technical inquiries as needed.Handles the intake and completion of custom project requests from customers and other departments specifically GMP, Key accounts, and TPMi.Resolves complaints by determining the cause of the problem, selecting and explaining the best solution to solve the problem, and expediting resolution to the customer's satisfaction.Supports high value customers with complex projects that may span many months to years with multiple and complex goalposts.Presents technical information in regularly scheduled department meetings.Contributes regularly to the growing database of technical information and reviews this information.Demonstrates behavior consistent with the Integrated DNA Technologies Core Values.Performs other duties as assigned.
Job SummarySupervise staff and ensure compliance with student loan program regulations and departmental policies.Core DutiesResponsible for effective staff management for a group or team of employees, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environmentAssist in developing departmental financial policies and proceduresOversee loan system and general ledger balancesParticipate in budget preparation and reviewCollaborate with the department's leadership and managers on student financial operationsAssist in developing communication related to collections and loansEnsure financial compliance with University policies and procedures and applicable legal rules and regulations with focus on those pertaining to student financial servicesBasic QualificationsBachelor's degree or equivalent work experience requiredMinimum of 3 years' relevant work experienceAdditional QualificationsSupervisory experienceKnowledge of business and collection proceduresDemonstrated knowledge of rules and regulations that govern the treatment of students and financial activity in the higher education context (FERPA, Title IV, FDCPA, FCRA)Excellent written and oral communication, negotiation and analytical skillsProficient in Microsoft Office Suite, including Outlook, Word, and ExcelFamiliar with Student Receivable operating systemsExperience in a private, research university preferredExperience with Oracle/PeopleSoft for Higher Education preferredExperience with Heartland ECSI loan service preferredStrong customer service skillsAbility to work effectively with people and possess the capability and motivation to inspire direct reports to operate effectively as a teamWorking ConditionsWork is performed in an office settingEEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.PI102043485
Apr 18, 2018
Job SummarySupervise staff and ensure compliance with student loan program regulations and departmental policies.Core DutiesResponsible for effective staff management for a group or team of employees, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environmentAssist in developing departmental financial policies and proceduresOversee loan system and general ledger balancesParticipate in budget preparation and reviewCollaborate with the department's leadership and managers on student financial operationsAssist in developing communication related to collections and loansEnsure financial compliance with University policies and procedures and applicable legal rules and regulations with focus on those pertaining to student financial servicesBasic QualificationsBachelor's degree or equivalent work experience requiredMinimum of 3 years' relevant work experienceAdditional QualificationsSupervisory experienceKnowledge of business and collection proceduresDemonstrated knowledge of rules and regulations that govern the treatment of students and financial activity in the higher education context (FERPA, Title IV, FDCPA, FCRA)Excellent written and oral communication, negotiation and analytical skillsProficient in Microsoft Office Suite, including Outlook, Word, and ExcelFamiliar with Student Receivable operating systemsExperience in a private, research university preferredExperience with Oracle/PeopleSoft for Higher Education preferredExperience with Heartland ECSI loan service preferredStrong customer service skillsAbility to work effectively with people and possess the capability and motivation to inspire direct reports to operate effectively as a teamWorking ConditionsWork is performed in an office settingEEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.PI102043485
MiTek® USA Inc., a subsidiary of Berkshire Hathaway, Inc. is the world's leading supplier of state-of-the-art, engineered connector products, engineering services, and computer-driven machinery for the building component industry. We provide the industry's most advanced, most comprehensive, and most innovative software for design and manufacturing. Our products and services are backed up by a team of industry professionals who are dedicated to one goal – making our customers successful.We are seeking a Customer Service Representative I to: Processes orders. Supports USP Structural Connectors product line by providing technical information to customers, design professionals, building officials, builders and contractors. Conducts in-house training in product knowledge for USP personnel. Interacts closely with Job Quote Desk, Field Sales, Manufacturing, Marketing, and Engineering on all product related issues.ESSENTIAL FUNCTIONS:Process orders, make changes or cancel orders by following order entry procedures.• Provide technical support to field sales staff and customer service. This may include preparing load charts using USP catalogs, code reports and electronic comparison guides.• Directly communicate with design professionals, builders, contractors, building officials and customers to provide technical support about USP product line. This may include information about load values, product application/installation and code reports, etc.• Process customs and specials and provide technical support when needed.• Initiate callbacks to and follow up with customers in the event of back orders and other unexpected changes or delays.• Document and communicate customer feedback including complaints to management.• Conduct in-house training to increase product knowledge of internal staff.• Review technical literature created by the marketing department as requested.• Attend product related meetings as required.• Accurately price orders using computer system, special promos or job quotes as applicable.• Attendance at work during the regularly scheduled shift is an essential duty. This includes, but is not limited to the ability to be present at work, arrive on time and be at the work station ready for work at the start of the shift.• Perform other duties as required.• Attendance during regular work hours and overtime as required.SKILLS & ABILITIESExperience: 2 plus years of experience in Related Field or Equivalent combination of education and experience.Computer Skills: To perform this job successfully, an individual should have knowledge of QAD MFG/PRO Manufacturing software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.Ability to work in a team environment.Knowledge of residential and commercial construction and specification processes.Framing knowledge a plus.Strong problem-solving skills and attention to detail.MiTek is an E-Verify, Drug and Tobacco-Free Workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Tracy, California, United StatesFull-Time/RegularPI102051245
Apr 18, 2018
MiTek® USA Inc., a subsidiary of Berkshire Hathaway, Inc. is the world's leading supplier of state-of-the-art, engineered connector products, engineering services, and computer-driven machinery for the building component industry. We provide the industry's most advanced, most comprehensive, and most innovative software for design and manufacturing. Our products and services are backed up by a team of industry professionals who are dedicated to one goal – making our customers successful.We are seeking a Customer Service Representative I to: Processes orders. Supports USP Structural Connectors product line by providing technical information to customers, design professionals, building officials, builders and contractors. Conducts in-house training in product knowledge for USP personnel. Interacts closely with Job Quote Desk, Field Sales, Manufacturing, Marketing, and Engineering on all product related issues.ESSENTIAL FUNCTIONS:Process orders, make changes or cancel orders by following order entry procedures.• Provide technical support to field sales staff and customer service. This may include preparing load charts using USP catalogs, code reports and electronic comparison guides.• Directly communicate with design professionals, builders, contractors, building officials and customers to provide technical support about USP product line. This may include information about load values, product application/installation and code reports, etc.• Process customs and specials and provide technical support when needed.• Initiate callbacks to and follow up with customers in the event of back orders and other unexpected changes or delays.• Document and communicate customer feedback including complaints to management.• Conduct in-house training to increase product knowledge of internal staff.• Review technical literature created by the marketing department as requested.• Attend product related meetings as required.• Accurately price orders using computer system, special promos or job quotes as applicable.• Attendance at work during the regularly scheduled shift is an essential duty. This includes, but is not limited to the ability to be present at work, arrive on time and be at the work station ready for work at the start of the shift.• Perform other duties as required.• Attendance during regular work hours and overtime as required.SKILLS & ABILITIESExperience: 2 plus years of experience in Related Field or Equivalent combination of education and experience.Computer Skills: To perform this job successfully, an individual should have knowledge of QAD MFG/PRO Manufacturing software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.Ability to work in a team environment.Knowledge of residential and commercial construction and specification processes.Framing knowledge a plus.Strong problem-solving skills and attention to detail.MiTek is an E-Verify, Drug and Tobacco-Free Workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Tracy, California, United StatesFull-Time/RegularPI102051245
Miele USAHelp technicians and customers troubleshoot and repair our full range of commercial appliances, including laboratory glassware washer, commercial dishwashers and commercial washing machines over the phone. Maintain a high level of customer service to dealers, sales & service reps, field technical and retail customers.Essential Functions• Answer a middle to high volume of inbound phone calls (30-40 per day) from consumers, sales personnel and technicians• Troubleshoot and diagnose the repair of Miele commercial appliances using schematics, wiring diagrams and assorted tools over the phone• Schedule and facilitate service calls from customers. This includes screening the call, logging the information into the computer system, sending any required parts, and contacting a service company• Provide installation and technical support for customers and service companies• Develop and maintain the highest level of customer satisfaction and customer relations• Handle other calls associated with our business such as parts availability, parts pricing, and parts ordering • Help Technicians and Service Manager by gathering information they require to perform their duties• Research and answer any technical questions Regional Sales Representatives may have.• Instruct customers in the use and care of Miele commercial appliances• Resolve escalated customer complaints without the need for supervisor intervention• Position requires flex scheduling.• Shift hours determined by location. Hours will be consistent with 9:30am to 6pm est. or the equivalent.Requirements• High school diploma or general education degree (GED)• 18 months related experience• Knowledge of basic plumbing and electrical skills• Good computer skills with knowledge of Microsoft Office (Excel)• Ability to read, write and comprehend instructions, correspondence, and memos in English• Ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English• Ability to apply concepts of basic math• A working knowledge of computer software• Excellent customer service and communication skills• Ability to manage difficult customer situations• Ability to multi-task• Prior call center experience preferred• Ability to speak & write Spanish a plusHealth & Wellness BenefitsMedical, Dental, Vision, Prescription Plan, Flexible Spending AccountFinancial Security Benefits401K, 529 Education Savings Plan, Long-Term Disability, Life Insurance, Affinity Credit Union, Corporate Mortgage Program, Employee Referral ProgramQuality of Life BenefitsEmployee Assistance Program, Health Club Memberships, Paid Time Off, Personal Days, Vacation, Volunteer Time Interested candidates that possess dedication, the skills to exceed our customer's expectations as detailed herein and the drive to join a growing appliance brand are encouraged to apply online at www.mieleusa.com. ABOUT MIELE There are only a few brands in the world that have sustained their vision, traditions and high-quality standard for more than a century. Fewer still that can claim consistent family ownership and international brand name integrity. And only one that is recognized for creating the world's most innovative appliances. Founded in Germany in 1899 with a single promise of Immer Besser, a phrase meaning Forever Better, Miele has dynamically grown to become the world's largest family-owned and operated appliance company with over 16,600 employees, 12 production facilities, representation in nearly 100 countries and annual turnover of USD$3.62bn (2009/10). As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. The company's innovative heritage, state-of-the-art design and engineering aesthetic have inspired comparison to other powerhouse German brands synonymous with innovation: Mercedes-Benz and BMW. Miele's range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed, steam and combi-steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications. To research further, we invite you to visit mieleusa.com for complete and detailed product information or miele-sustainability.com for our public communication regarding Miele's commitment to our environment and its employees. Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/VPI102013722
Apr 14, 2018
Miele USAHelp technicians and customers troubleshoot and repair our full range of commercial appliances, including laboratory glassware washer, commercial dishwashers and commercial washing machines over the phone. Maintain a high level of customer service to dealers, sales & service reps, field technical and retail customers.Essential Functions• Answer a middle to high volume of inbound phone calls (30-40 per day) from consumers, sales personnel and technicians• Troubleshoot and diagnose the repair of Miele commercial appliances using schematics, wiring diagrams and assorted tools over the phone• Schedule and facilitate service calls from customers. This includes screening the call, logging the information into the computer system, sending any required parts, and contacting a service company• Provide installation and technical support for customers and service companies• Develop and maintain the highest level of customer satisfaction and customer relations• Handle other calls associated with our business such as parts availability, parts pricing, and parts ordering • Help Technicians and Service Manager by gathering information they require to perform their duties• Research and answer any technical questions Regional Sales Representatives may have.• Instruct customers in the use and care of Miele commercial appliances• Resolve escalated customer complaints without the need for supervisor intervention• Position requires flex scheduling.• Shift hours determined by location. Hours will be consistent with 9:30am to 6pm est. or the equivalent.Requirements• High school diploma or general education degree (GED)• 18 months related experience• Knowledge of basic plumbing and electrical skills• Good computer skills with knowledge of Microsoft Office (Excel)• Ability to read, write and comprehend instructions, correspondence, and memos in English• Ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English• Ability to apply concepts of basic math• A working knowledge of computer software• Excellent customer service and communication skills• Ability to manage difficult customer situations• Ability to multi-task• Prior call center experience preferred• Ability to speak & write Spanish a plusHealth & Wellness BenefitsMedical, Dental, Vision, Prescription Plan, Flexible Spending AccountFinancial Security Benefits401K, 529 Education Savings Plan, Long-Term Disability, Life Insurance, Affinity Credit Union, Corporate Mortgage Program, Employee Referral ProgramQuality of Life BenefitsEmployee Assistance Program, Health Club Memberships, Paid Time Off, Personal Days, Vacation, Volunteer Time Interested candidates that possess dedication, the skills to exceed our customer's expectations as detailed herein and the drive to join a growing appliance brand are encouraged to apply online at www.mieleusa.com. ABOUT MIELE There are only a few brands in the world that have sustained their vision, traditions and high-quality standard for more than a century. Fewer still that can claim consistent family ownership and international brand name integrity. And only one that is recognized for creating the world's most innovative appliances. Founded in Germany in 1899 with a single promise of Immer Besser, a phrase meaning Forever Better, Miele has dynamically grown to become the world's largest family-owned and operated appliance company with over 16,600 employees, 12 production facilities, representation in nearly 100 countries and annual turnover of USD$3.62bn (2009/10). As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. The company's innovative heritage, state-of-the-art design and engineering aesthetic have inspired comparison to other powerhouse German brands synonymous with innovation: Mercedes-Benz and BMW. Miele's range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed, steam and combi-steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications. To research further, we invite you to visit mieleusa.com for complete and detailed product information or miele-sustainability.com for our public communication regarding Miele's commitment to our environment and its employees. Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/VPI102013722
Miele USAHelp technicians and customers troubleshoot and repair our full range of commercial appliances, including laboratory glassware washer, commercial dishwashers and commercial washing machines over the phone. Maintain a high level of customer service to dealers, sales & service reps, field technical and retail customers.Essential Functions• Answer a middle to high volume of inbound phone calls (30-40 per day) from consumers, sales personnel and technicians• Troubleshoot and diagnose the repair of Miele commercial appliances using schematics, wiring diagrams and assorted tools over the phone• Schedule and facilitate service calls from customers. This includes screening the call, logging the information into the computer system, sending any required parts, and contacting a service company• Provide installation and technical support for customers and service companies• Develop and maintain the highest level of customer satisfaction and customer relations• Handle other calls associated with our business such as parts availability, parts pricing, and parts ordering • Help Technicians and Service Manager by gathering information they require to perform their duties• Research and answer any technical questions Regional Sales Representatives may have.• Instruct customers in the use and care of Miele commercial appliances• Resolve escalated customer complaints without the need for supervisor intervention• Position requires flex scheduling.• Shift hours determined by location. Hours will be consistent with 9:30am to 6pm est. or the equivalent.Requirements• High school diploma or general education degree (GED)• 18 months related experience• Knowledge of basic plumbing and electrical skills• Good computer skills with knowledge of Microsoft Office (Excel)• Ability to read, write and comprehend instructions, correspondence, and memos in English• Ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English• Ability to apply concepts of basic math• A working knowledge of computer software• Excellent customer service and communication skills• Ability to manage difficult customer situations• Ability to multi-task• Prior call center experience preferred• Ability to speak & write Spanish a plusHealth & Wellness BenefitsMedical, Dental, Vision, Prescription Plan, Flexible Spending AccountFinancial Security Benefits401K, 529 Education Savings Plan, Long-Term Disability, Life Insurance, Affinity Credit Union, Corporate Mortgage Program, Employee Referral ProgramQuality of Life BenefitsEmployee Assistance Program, Health Club Memberships, Paid Time Off, Personal Days, Vacation, Volunteer Time Interested candidates that possess dedication, the skills to exceed our customer's expectations as detailed herein and the drive to join a growing appliance brand are encouraged to apply online at www.mieleusa.com. ABOUT MIELE There are only a few brands in the world that have sustained their vision, traditions and high-quality standard for more than a century. Fewer still that can claim consistent family ownership and international brand name integrity. And only one that is recognized for creating the world's most innovative appliances. Founded in Germany in 1899 with a single promise of Immer Besser, a phrase meaning Forever Better, Miele has dynamically grown to become the world's largest family-owned and operated appliance company with over 16,600 employees, 12 production facilities, representation in nearly 100 countries and annual turnover of USD$3.62bn (2009/10). As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. The company's innovative heritage, state-of-the-art design and engineering aesthetic have inspired comparison to other powerhouse German brands synonymous with innovation: Mercedes-Benz and BMW. Miele's range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed, steam and combi-steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications. To research further, we invite you to visit mieleusa.com for complete and detailed product information or miele-sustainability.com for our public communication regarding Miele's commitment to our environment and its employees. Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/VPI102013707
Apr 14, 2018
Miele USAHelp technicians and customers troubleshoot and repair our full range of commercial appliances, including laboratory glassware washer, commercial dishwashers and commercial washing machines over the phone. Maintain a high level of customer service to dealers, sales & service reps, field technical and retail customers.Essential Functions• Answer a middle to high volume of inbound phone calls (30-40 per day) from consumers, sales personnel and technicians• Troubleshoot and diagnose the repair of Miele commercial appliances using schematics, wiring diagrams and assorted tools over the phone• Schedule and facilitate service calls from customers. This includes screening the call, logging the information into the computer system, sending any required parts, and contacting a service company• Provide installation and technical support for customers and service companies• Develop and maintain the highest level of customer satisfaction and customer relations• Handle other calls associated with our business such as parts availability, parts pricing, and parts ordering • Help Technicians and Service Manager by gathering information they require to perform their duties• Research and answer any technical questions Regional Sales Representatives may have.• Instruct customers in the use and care of Miele commercial appliances• Resolve escalated customer complaints without the need for supervisor intervention• Position requires flex scheduling.• Shift hours determined by location. Hours will be consistent with 9:30am to 6pm est. or the equivalent.Requirements• High school diploma or general education degree (GED)• 18 months related experience• Knowledge of basic plumbing and electrical skills• Good computer skills with knowledge of Microsoft Office (Excel)• Ability to read, write and comprehend instructions, correspondence, and memos in English• Ability to read and interpret documents such as safety rules, schematics, operation and maintenance manuals in English• Ability to apply concepts of basic math• A working knowledge of computer software• Excellent customer service and communication skills• Ability to manage difficult customer situations• Ability to multi-task• Prior call center experience preferred• Ability to speak & write Spanish a plusHealth & Wellness BenefitsMedical, Dental, Vision, Prescription Plan, Flexible Spending AccountFinancial Security Benefits401K, 529 Education Savings Plan, Long-Term Disability, Life Insurance, Affinity Credit Union, Corporate Mortgage Program, Employee Referral ProgramQuality of Life BenefitsEmployee Assistance Program, Health Club Memberships, Paid Time Off, Personal Days, Vacation, Volunteer Time Interested candidates that possess dedication, the skills to exceed our customer's expectations as detailed herein and the drive to join a growing appliance brand are encouraged to apply online at www.mieleusa.com. ABOUT MIELE There are only a few brands in the world that have sustained their vision, traditions and high-quality standard for more than a century. Fewer still that can claim consistent family ownership and international brand name integrity. And only one that is recognized for creating the world's most innovative appliances. Founded in Germany in 1899 with a single promise of Immer Besser, a phrase meaning Forever Better, Miele has dynamically grown to become the world's largest family-owned and operated appliance company with over 16,600 employees, 12 production facilities, representation in nearly 100 countries and annual turnover of USD$3.62bn (2009/10). As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. The company's innovative heritage, state-of-the-art design and engineering aesthetic have inspired comparison to other powerhouse German brands synonymous with innovation: Mercedes-Benz and BMW. Miele's range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed, steam and combi-steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications. To research further, we invite you to visit mieleusa.com for complete and detailed product information or miele-sustainability.com for our public communication regarding Miele's commitment to our environment and its employees. Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/VPI102013707
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9512Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013283
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9512Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013283
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9510Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013343
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9510Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013343
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9511Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013313
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9511Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013313
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9513Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013253
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9513Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013253
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9514Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013237
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9514Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a week.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013237
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9515Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a weekThe Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013208
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9515Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part Time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a weekThe Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013208
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9519Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013088
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9519Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013088
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9520Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013058
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9520Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013058
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9518Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013118
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9518Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013118
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9516Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our part time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a weekThe Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013178
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9516Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative - Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our part time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a weekThe Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013178
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9517Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative- Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a weekThe Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013148
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9517Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support Representative- Part TimeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Part time Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.Work less than 30 hours a weekThe Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013148
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9547Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013028
Apr 14, 2018
Goodman ManufacturingGoodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person's race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.Job ID 2018-9547Job Location US-NY-BinghantonExperience (Years) 1Posted Date 2018-04-12Category Administrative/ClericalEducation High School Diploma or EquivalentOverviewCustomer Support RepresentativeMotili / Goodman Sales & Distribution The OpportunityMotili is seeking a professional, skilled individual for our Customer Support Representative in our New York office.Responds to customer's inquiries or complaints regarding the organization's products or services. Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.Sells the organization's products and services by calling prospective and established customers. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May travel to customer location to follow-up, make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careersatgoodman.com/ and submitting your resume.Who We AreMotili's founding team set out to help large property owners and managers source equipment nationwide. As valuable as managing and optimizing the supply chain was, it solved only a part of their pain. Clients needed a comprehensive solution to both cost effectively source equipment and expeditiously install, repair and maintain it. They also wanted to know how to benchmark and boost their performance.Motili was created to offer just that. We combine people, process and technology into a unique nationally supported, locally provided solution. Since our founding, our team has expanded to encompass world-class software developers, data scientists, contractors, business analysts and operations specialists. Our process has been honed through real-world experience gleaned from hundreds of thousands of jobs. By aggressively applying technology, we've achieved ground-breaking efficiency and performance. Our unique approach delivers new levels of savings, simplicity and strategic insights for a growing roster of well-known residential and commercial property clients.ResponsibilitiesMay include;Answer parts line.Order processing.Executing all aspects of the sales function including order inputting.Existing account management.Relationship development.Serve as primary contact with accounts.Process purchase orders and requests for quotations.Provide customers with product and delivery information.Work closely with manufacturing personnel to meet customers' requirements.Provide accurate information regarding availability of in-stock items.Obtain accurate information from vendors relating to shipment dates and expected date of delivery.Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.Generate new and repeat sales by providing product and technical information in a timely manner.Recommend alternate products based on cost, availability or specifications.Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.Other tasks as assigned.Qualifications1 - 3 yearsHigh School diploma or GED equivalent, some college preferredPrior telemarketing sales experience preferred.General Microsoft Office skills (Outlook, Excel, Word).Customer service skills.Answering of phones and directing calls.The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.Postal Code13904PI102013028
Integrated DNA TechnologiesID 2018-3759Job Locations US-IA-CoralvilleCategory Customer Service# of Openings 1Posted Date 2 days agoShift/Schedule M-F 40 Hour Week (United States of America)Overview The Quality & Document Coordinator will collect, organize, monitor and distribute information related to quality and process improvement functions in the B2B Business Unit. This would include compliance to and documentation of quality management standards, such as ISO 9001 and ISO 13485. This role serves to develop systems and generate reports in these areas to optimize our management of relevant details and action items, supporting the efforts of the B2B Account teams to provide top-level customer service to our clients.ResponsibilitiesEssential Functions:Coordinates the approval of updated controlled documents from B2B Accounts teams. Drafts, circulates and stores process updates to B2B staff.Reviews controlled documents, proofreads new documents for accuracy and makes necessary changes.Creates new documents (controlled work instructions, SOPs, OMRs, aides, etc.) in partnership with B2B Accounts teams as needed.Routes new documents and change requests through the QMS system (QA function). Performs controlled copy and internal reference document audits to support internal audit activities. Works with our management team, participates in findings-related action item execution from internal audit or customer audit events.Provides centralized organizational support to B2B Accounts teams for Customer Complaint investigations, including but not limited to managing action items and updating QA investigation documents. Documents and circulates conference call action items and decisions. Performs other non-customer-facing duties as needed.Coordinates and organizes customer Change Notification events in collaboration with Manufacturing, QA and B2B Accounts teams. Records and reports results using Salesforce and/or other systems to ensure thorough completion of the event.Assists to maintain SPO and TechReview SharePoint site(s) and ensures timely response and closure for inquiries and orders between B2B Accounts teams and Manufacturing.Manages and maintains Document Retention practices for B2B incorporating guidance from Legal and B2B Management. Demonstrates behavior consistent with the Integrated DNA Technologies Core Values. Performs other duties as assigned.
Apr 13, 2018
Integrated DNA TechnologiesID 2018-3759Job Locations US-IA-CoralvilleCategory Customer Service# of Openings 1Posted Date 2 days agoShift/Schedule M-F 40 Hour Week (United States of America)Overview The Quality & Document Coordinator will collect, organize, monitor and distribute information related to quality and process improvement functions in the B2B Business Unit. This would include compliance to and documentation of quality management standards, such as ISO 9001 and ISO 13485. This role serves to develop systems and generate reports in these areas to optimize our management of relevant details and action items, supporting the efforts of the B2B Account teams to provide top-level customer service to our clients.ResponsibilitiesEssential Functions:Coordinates the approval of updated controlled documents from B2B Accounts teams. Drafts, circulates and stores process updates to B2B staff.Reviews controlled documents, proofreads new documents for accuracy and makes necessary changes.Creates new documents (controlled work instructions, SOPs, OMRs, aides, etc.) in partnership with B2B Accounts teams as needed.Routes new documents and change requests through the QMS system (QA function). Performs controlled copy and internal reference document audits to support internal audit activities. Works with our management team, participates in findings-related action item execution from internal audit or customer audit events.Provides centralized organizational support to B2B Accounts teams for Customer Complaint investigations, including but not limited to managing action items and updating QA investigation documents. Documents and circulates conference call action items and decisions. Performs other non-customer-facing duties as needed.Coordinates and organizes customer Change Notification events in collaboration with Manufacturing, QA and B2B Accounts teams. Records and reports results using Salesforce and/or other systems to ensure thorough completion of the event.Assists to maintain SPO and TechReview SharePoint site(s) and ensures timely response and closure for inquiries and orders between B2B Accounts teams and Manufacturing.Manages and maintains Document Retention practices for B2B incorporating guidance from Legal and B2B Management. Demonstrates behavior consistent with the Integrated DNA Technologies Core Values. Performs other duties as assigned.
POSITION SUMMARYThe Credit Specialist will report to the Credit Manager. They will be responsible for assisting the credit, collection, and cash application functions. Notify customers of delinquent accounts by telephone, e-mail, and with internal sources. Identify delinquent accounts and possible bad debt write-offs. Assist with Cash Application and Deductions Management.
Apr 13, 2018
POSITION SUMMARYThe Credit Specialist will report to the Credit Manager. They will be responsible for assisting the credit, collection, and cash application functions. Notify customers of delinquent accounts by telephone, e-mail, and with internal sources. Identify delinquent accounts and possible bad debt write-offs. Assist with Cash Application and Deductions Management.
Tufts UniversityTufts University is an AA/EO employer and actively seeks candidates from diverse backgrounds. Please see the Tufts University non-discrimination statement.Job DescriptionClient Services Assistant - Client Services - 18001195Description This is a part time position anticipated to work 21 hours per week. The Henry and Lois Foster Hospital for Small Animals provides 24-hour care for pets 365 days of the year. Since 1979, we have offered high quality medical care, consultation, referral and emergency veterinary services for the care of dogs, cats and exotic pets. In addition, the hospital creates a positive learning experience for TCSVM students with regard to small animal medicine and supports the training of SAM technicians. The Client Services Assistant works as part of an integrated care team to provide high quality administrative support and service to external and internal customers. Responsibilities include greeting and registering clients, admitting and discharging patients, scheduling appointments, assisting callers and managing patient records. Specific allocation of responsibilities may change depending upon the needs of the Hospital. QualificationsBasic Requirements: High School Diploma or equivalent with two years of customer service experience. Exceptional communication skills (both in person and by telephone). Ability to prioritize multiple responsibilities within a busy clinical setting. Ability to effectively work as a member of a diverse team of clinical and administrative professionals. Pride in maintaining assigned areas in a hospital environment. Basic computer skills including familiarity with Microsoft Office and the ability to learn the electronic medical record system. Able to type a minimum of 40 words per minute. Ability to lift up to 40 lbs. with or without accommodation. Preferred Qualifications: Associates or Bachelor's degree in relevant field of study. 3+ years of customer service experience, particularly in the fields of veterinary or human medicine. Certifications in leadership development and/or client service areas. Exceptional Client Service Awards and/or acknowledgments. Knowledge of medical/veterinary terminology. Experience in the Animal or Veterinary Industry.Special Work Schedule Requirements:The schedule is Sunday & Monday 3:30pm-11:00pm (switchboard) and Wednesday 7:00am-3:00pm (front desk) and will include rotational weekend on-call and rotational holiday coverage. Some alternate hours may be required for shift coverage, meeting attendance or training sessions. This position is considered essential and is therefore required to report to work as scheduled during emergency closings. An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer. Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identityPrimary Location: United States-Massachusetts-GraftonJob: Administrative SupportOrganization: Foster Hosp - Cummings-VetEmployee Status: RegularSchedule: Part-timeJob Posting: Apr 9, 2018, 1:50:17 PMPI101986481
Apr 12, 2018
Tufts UniversityTufts University is an AA/EO employer and actively seeks candidates from diverse backgrounds. Please see the Tufts University non-discrimination statement.Job DescriptionClient Services Assistant - Client Services - 18001195Description This is a part time position anticipated to work 21 hours per week. The Henry and Lois Foster Hospital for Small Animals provides 24-hour care for pets 365 days of the year. Since 1979, we have offered high quality medical care, consultation, referral and emergency veterinary services for the care of dogs, cats and exotic pets. In addition, the hospital creates a positive learning experience for TCSVM students with regard to small animal medicine and supports the training of SAM technicians. The Client Services Assistant works as part of an integrated care team to provide high quality administrative support and service to external and internal customers. Responsibilities include greeting and registering clients, admitting and discharging patients, scheduling appointments, assisting callers and managing patient records. Specific allocation of responsibilities may change depending upon the needs of the Hospital. QualificationsBasic Requirements: High School Diploma or equivalent with two years of customer service experience. Exceptional communication skills (both in person and by telephone). Ability to prioritize multiple responsibilities within a busy clinical setting. Ability to effectively work as a member of a diverse team of clinical and administrative professionals. Pride in maintaining assigned areas in a hospital environment. Basic computer skills including familiarity with Microsoft Office and the ability to learn the electronic medical record system. Able to type a minimum of 40 words per minute. Ability to lift up to 40 lbs. with or without accommodation. Preferred Qualifications: Associates or Bachelor's degree in relevant field of study. 3+ years of customer service experience, particularly in the fields of veterinary or human medicine. Certifications in leadership development and/or client service areas. Exceptional Client Service Awards and/or acknowledgments. Knowledge of medical/veterinary terminology. Experience in the Animal or Veterinary Industry.Special Work Schedule Requirements:The schedule is Sunday & Monday 3:30pm-11:00pm (switchboard) and Wednesday 7:00am-3:00pm (front desk) and will include rotational weekend on-call and rotational holiday coverage. Some alternate hours may be required for shift coverage, meeting attendance or training sessions. This position is considered essential and is therefore required to report to work as scheduled during emergency closings. An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer. Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identityPrimary Location: United States-Massachusetts-GraftonJob: Administrative SupportOrganization: Foster Hosp - Cummings-VetEmployee Status: RegularSchedule: Part-timeJob Posting: Apr 9, 2018, 1:50:17 PMPI101986481