Genesys Works- Houston 601 Jefferson Street, Suite 3950, Houston, TX 77002
Jun 29, 2018Full time
As Program Director, you will be directly responsible for developing and implementing strategy and budget needed for implementation, management, supervision and evaluation of our local program – from initial recruitment of students to their successful transition through all aspects of training and intern placement and post-secondary success- in accordance with home office and local guidelines, policies and the mission of the organization. You will also provide leadership in preparing and executing the career and college connection activities held bi-weekly throughout the school year. Key responsibilities Hire and develop a growing program staff. Working with Executive Director, hire, coach and evaluate program managers and staff, providing onboarding, training and team building activities Direct, plan and coordinate the program staff to ensure their activities result in students being properly trained, evaluated, reviewed, motivated, and supported. Provide leadership to site directors, program managers and staff to providing direction, focus and improve efficiency and effectiveness of program delivery, capturing best practices. Oversee school district level strategy and participation, with personal responsibility for identifying and securing appropriate districts to participate in our program and building relationships at the district level. Collaborating with the Corporate Partnerships department, drive internal sales and growth (renewals) with existing corporate partners by setting goals and holding site director, managers and PCs accountable. Oversee corporate partnership relationships and customer service. Establish and maintain positive strategic partnerships and influence guidance counselors, teachers, principals, district personnel and other school officials to ensure policies and actions such as schedule adjustments and dismissal times are properly supportive of student participation in our programs. Oversee formal training programs including, the 8-week summer program and the Career and College Connection (CCC) program which is held weekly through the year. Ensure intern success by proper placement in corporate internships, appropriate orientation and reporting, and help to resolve any student/employer issues, in collaboration with the Corporate Partnership Director. Effectively drive results with our Alumni program, ensuring students are properly supported in post-secondary training and education. Manage operations team to ensure support with corporate partner contracts and student billing as well as general office and program specific operations. Effectively interface with accounting departments at corporate partners and Genesys Works National office to ensure that billings, collections, and payments to students are accurate and timely, Data analysis and reporting to ensure that all program data is accurately and timely input into Salesforce, and provide data analysis and reports to properly measure student and overall program success, effectiveness, and impact. Act as National liaison for Houston program operations to ensure current and new systems are aligned and rolled out effectively.